coladmin,
I've followed your instructions and am 99.99% sure I did exactly what you recommended. Still no luck. My only thing I have a question on is at this point:
>nat base external IP 216.xxx
>real base internal IP address 192.xxx
In this window there are a few "interface" options. The default is "External" but there are also these options to choose from in the drop down: "Internal", "Trusted", "IPsec"
Also, in the "Advanced nat settings" window in the Service-based tab it seems like I should have the "Enable service based nat" box checked, is this correct? in my current non-working config it is unchecked.
Thanks again.