Computer wont turn itself off

[NewToProgramming]

When I shut down windows, the computer won't shut itself off. After hearing a "CLUNK"(relay maybe??), the screen still says windows shutting down. This is the last thing to happen until, get this, I move the mouse...
As soon as I move the mouse, just a tiny nudge, the computer shuts itself off.
The first time I tried it in safe mode it actually shut off by itself, but I tried it again to make sure in safe mode, NO GO...
HELP PLEASE???

 

[bcastner]

Shutdown/Restart problems can be tricky. If the computer has always had problems, it is likely that either Windows chose the wrong power model when installed; you need a BIOS update; or you need a newer system board level driver. All of these cases require re-installation of Windows. If it has always done this, look first for the Roxio CD Creator patch in the links below.

More commonly are problems that crop up after a while. Three good resources to begin detective work:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://www.aumha.org/win5/a/shtdwnxp.htm

http://www.windowsxpforums.com/windowsxp_shutdown_restart.htm

For third party utilities and suggestions for batch files or shortcuts you can create:

thread779-626313

 

[NewToProgramming]

Funny that it never says safe to turn off. It gets stuck at windows shutting down, but as soon as the mouse is moved, it shuts itself off.

 

[bcastner]

You should check the BIOS to see if the is a wake on usb or other wake on setting enabled. Disable them all.