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Computer Not booting

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MySkills

Programmer
Jan 11, 2005
1
US
Hello,

I have a PentumIII desktop with XP Professional(Service Pack2) installed. I was surfing interenet and a Messagebox "Data/Program is Complicated to Process - OK" popped up. Since I do not have a cancel option I cliked OK button. After clicking the OK button, it jumped to other pages on the site. When I was navigating back to previous page, it frozen, nothing I could see on the screen. I booted several times, I don't even see BIOS inofrmation or anything on the monitor.

Anybody have any ideas what could casue this?

Thanks in advance.
 
Sounds like a attack of the system. Virus, trojen etc. Typically you will get a post video screen and a Power On Self Test beep during the startup. If these are not present my guess is something is wrong with the hardware, Start with the monitor to make sure it is OK. If that looks good check to see if power supply fan starts. Next check to see if the floppy and cd activity led lights.
 
Definitely sounds like some sort of malware. The "error message" popup was probably an Internet Explorer window from a malicious program, and clicking OK caused it to install something or perform some sort of harmful action to your PC.
 
This wont help you now, but it will help in the future.
When you get these popups or pages that you didnt ask for, in win xp, press ctrl-alt-delete and go to applications. From there you will see the offender listed, just click on the offending listing there and click on "end task". End of problem and no virus, trojan, etc.



Good advice + great people = tek-tips
 
If a virus erase your bios , the last way of saving it, will be to change the bios chip itself, it's not very difficult to do, but depending on your motherboard it could cost you a lot
 
If you still dont have it going then i suggest you do the drill. That is, disconnect all items you dont absolutely have to have running, floppy, hard drive, cdrom, burners, have only keyboard, mouse and video installed, the rest disconnected. Then see if your computer will boot. If not, then re-set the bios by taking battery out and moving the jumper from pin 1 and 2 to pins 2 and 3. That jumper and pinset is usually right near the battery and some say "cmos" right on the mobo.


Good advice + great people = tek-tips
 
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