I'm attached to our G3r via our network using ASA. When I am using Gedi and have not performed any key strokes for a while (30 minutes) I recieve a "communication error" connection closed by peer. This is only happening at our local site. Does anyone know why this is happening? This does not happen when I am attached to any of our other sites using the same procedures.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
communication error
- Thread starter defreib
- Start date
Callmaster
Technical User
take a look at the advanced connection properties and compare with the other who works ...
With best regards
Callmaster
With best regards
Callmaster
Within the ASA properties there is a setting for the individual
location:
Step 1 - Open ASA select the tree option on the left hand side menu bar (under Advanced / Fault & Performances) Step 2 - Right click on the location that you are experiencing the timeout issue and select properties Step 3 - Highlight the IP Address followed by selecting properties once again. Step 4 - Select the Advanced Tab Step 5 - Adjust the idle disconnect to your desired amount of seconds.
Should you have any other questions regarding any of your Avaya products, please let us know. We are Avaya certified, with Avaya solutions, at half of the Avaya costs!
Good Luck!
Tyler Pichach
Demarcc Solutions
t 877.DEMARCC(336.2722)ext.1
t 416.964.1061(direct)
e tpichach@demarcc.com
location:
Step 1 - Open ASA select the tree option on the left hand side menu bar (under Advanced / Fault & Performances) Step 2 - Right click on the location that you are experiencing the timeout issue and select properties Step 3 - Highlight the IP Address followed by selecting properties once again. Step 4 - Select the Advanced Tab Step 5 - Adjust the idle disconnect to your desired amount of seconds.
Should you have any other questions regarding any of your Avaya products, please let us know. We are Avaya certified, with Avaya solutions, at half of the Avaya costs!
Good Luck!
Tyler Pichach
Demarcc Solutions
t 877.DEMARCC(336.2722)ext.1
t 416.964.1061(direct)
e tpichach@demarcc.com
- Thread starter
- #4
- Thread starter
- #5
- Thread starter
- #7
I've spoken to a few other technicians about this problem. Their response is that we should take a quick look at your system to figure out an exact solution. Currently, we're offering free system analysis and would be happy to remotely take a look for you and include that within your analysis along with a no charge solution.
Tyler Pichach
Demarcc Solutions
t 877.DEMARCC(336.2722)ext.1
t 416.964.1061(direct)
e tpichach@demarcc.com
Tyler Pichach
Demarcc Solutions
t 877.DEMARCC(336.2722)ext.1
t 416.964.1061(direct)
e tpichach@demarcc.com
doiknowyou
IS-IT--Management
I have seen network congestion cause the same thing. Happening all the time, some of the time, certain parts of the day. Just something else to look at, of course everyone at this shop blames the switch for just about everything... but we always seem to prove them wrong.
- Status