Nortel4Ever
Vendor
One of our customers is a school board. They have a black box at the board office that connects to the Telco with multiple PRI trunks and provides SIP trunks to 500V2 10.1 at the schools. Codec for the SIP trunks is g.711. The 9608s at each school were set at g.711 too but for some reason the audio quality was poor. Wireshark traces with playback of the audio had no issues right up to the phone but the audio at the phone was bad.
One of the techs tried setting a phone to g.729 and the audio improved greatly. They are now wondering why the audio improved with the different codecs. I told them that the IPO does the translation and to be happy it's fixed but they want a better explanation than that.
One of the techs tried setting a phone to g.729 and the audio improved greatly. They are now wondering why the audio improved with the different codecs. I told them that the IPO does the translation and to be happy it's fixed but they want a better explanation than that.