Aug 30, 2007 #1 Esmerelda Technical User Jun 20, 2002 105 US /usr/bin/grep '08/29/07 19:10:16|.*|*|.*|ACDLINK3.*|.*|CALL|' /opt/cc/aot/data /log/alarm_log |cut -f2 -d'|' I know that this is related to looking at the alarms in an ACD link, but, don't fully understand it. Thank you, Marilynn
/usr/bin/grep '08/29/07 19:10:16|.*|*|.*|ACDLINK3.*|.*|CALL|' /opt/cc/aot/data /log/alarm_log |cut -f2 -d'|' I know that this is related to looking at the alarms in an ACD link, but, don't fully understand it. Thank you, Marilynn