CMS Supervisor Vu - No Login 1

[fuerstma]

I've got an older CMS System at my location. I installed the Supervisor Vu application on my Windows PC. I can communicate with the CMS system successfully. Both via a plain telnet session and using the "Manual Login" option of Supervisor Vu I can login with both the root and cms users.

However, when I attempt to login with either non-"Manual Login" I get the following error message:

"The server did no recognize your Login ID and/or Password or your Login shell is not set to CMS. Please try again or contact your system administrator."

I get this same error if I use the correct or incorrect password for the cms (or root) user, so I believe it's not really a password issue. The cms user's shell as listed in passwd is ksh. Should it be something else? The error leads me to think that but it seems unlikely that it was changed (certainly not by anyone in my organization).

I ran cmssvc and I am authorized to connect a Supervisor Vu. CMS Services are running as well.

Thanks for any ideas you may have!

Matt

 

[fuerstma]

Solved my own problem. After logging in manually, I switched the terminal type to cvsup, then ran the command cms from the $ prompt, which loaded the GUI on my Windows Supervisor application. Hope that helps someone (this process is detailed in the CMS Supervisor Administration manual available via the Avaya Support site).

 

[multibus2]

The cms login is a cms superuser account, which in reality was not intended for automated supervisor logins, this is why it's shell is ksh. Now users added via the cms menus, will be given the /usr/bin/cms shell, this allows automated logins.

"Been there, done that and got the teeshirt

 

[fuerstma]

Hey Multibus, thanks for the tip. I noted it wasn't working properly with the cms login as stock, so I changed the shell to cms in the password file.

I'll swap it back and add a user.