CMS data to IEX

[dallas1]

We did some upgrades to our IEX box and lost 3 intervals from CMS due to the down time. How do we go into CMS and push the interval data to IEX? I know you do it in Term Emulator, but it's been a while and I don't remember how.
Any help would be appreciated....
Thanks!

 

[BIS]

Log into CMS from the command prompt. Type "cms" and use the default xterm. On the menu you will see an IEX TotalView item, select that and then option 1 (IEX Recover)


IEX TotalView Reports Interface

1) IEX Recover
------------
2) View Runtime Log
3) View Ftp Log
------------
Q) Quit

Selection:

 

[dallas1]

I logged into CMS, with the default term, but I get no menu options....am I missing a command?

 

[BIS]

Did you log in as the user 'cms' ?

 

[dallas1]

yes....are you talking in Terminal Emulator?

 

[BIS]

That would work as well yes. When I log in as the user 'cms' I land at the command prompt. I then start the menu by typing the command 'cms' - this gives me a menu like this:


?MainMenu??????????????????????
? Reports> ?
? Dictionary> ?
? Exceptions> ?
? Forecast> ?
? Agent Administration> ?
? Call Center Administration> ?
? Custom Reports> ?
? User Permissions> ?
? System Setup> ?
? Maintenance> ?
? IEX TotalView> ?
? RTA-IEX ?
? Logout ?
? ; ?
???????????????????????????????

 

[dallas1]

I could only get there in Term Emul.....was trying it from the GUI....
All set now....thanks a million BIS!!!!

 

[BIS]

- Glad I could help.