niftynifler
Programmer
Hi folks!
I have a question, one that might seem basic, but one I cant figure out nonetheless. My goal, get session manager and CM talking so that I can make a call from a softphone to CM (internal) via sip, and hopefully later to the pstn. (Or if I am completely missing how SM works, let me know )
I have installed SMGR, and SM, both 6.3.2, and have a CM 6.1 up and running. I have added CM in SMGR's managed elements, added CM as a SIP Entity, created the entity lync between CM and SM (port 5061, TLS)
This is where I am stuck. I've never played with session manager, or set up a complete system, as my previous workplace only had good old CM and my role was mainly linux admin. I dont know what to do next, set up a SIP trunk to SM I assume? Is there an install doc for that? If so, where in the world can i find it? (i've exhausted my normal research options, tek-tips - IAUG - support.avaya.com [which only gives 700page bs docs])
Basically, I'm a complete n00b with Session manager and do not understand it. How does it work, and how do I configure it to work with my CM? (I've had a look at this tek-tips post but the reference docs are unavailable and seem to relate to nortel cs1k. I just want a basic working sip system, but fear I wont even know if I have one.
Then, lastly, Lync integration. Have anyone done this before? I basically want to be able to dial an internal extension from the lync client, and reach a deskphone. And also be able to make pstn calls to outside numbers from the lync client. Any advise or docs on that? (Although, once I have the CM and SM talking, I feel like I would understand the whole system better, at which point I can probably wing it and install it myself)
I have a question, one that might seem basic, but one I cant figure out nonetheless. My goal, get session manager and CM talking so that I can make a call from a softphone to CM (internal) via sip, and hopefully later to the pstn. (Or if I am completely missing how SM works, let me know )
I have installed SMGR, and SM, both 6.3.2, and have a CM 6.1 up and running. I have added CM in SMGR's managed elements, added CM as a SIP Entity, created the entity lync between CM and SM (port 5061, TLS)
This is where I am stuck. I've never played with session manager, or set up a complete system, as my previous workplace only had good old CM and my role was mainly linux admin. I dont know what to do next, set up a SIP trunk to SM I assume? Is there an install doc for that? If so, where in the world can i find it? (i've exhausted my normal research options, tek-tips - IAUG - support.avaya.com [which only gives 700page bs docs])
Basically, I'm a complete n00b with Session manager and do not understand it. How does it work, and how do I configure it to work with my CM? (I've had a look at this tek-tips post but the reference docs are unavailable and seem to relate to nortel cs1k. I just want a basic working sip system, but fear I wont even know if I have one.
Then, lastly, Lync integration. Have anyone done this before? I basically want to be able to dial an internal extension from the lync client, and reach a deskphone. And also be able to make pstn calls to outside numbers from the lync client. Any advise or docs on that? (Although, once I have the CM and SM talking, I feel like I would understand the whole system better, at which point I can probably wing it and install it myself)