CM 2.0 VARIABLES in CMS v11

[TeleBOYWONDER]

Does anyone know of the interaction between CM 2.0 call center rel 11 and how the variables work (OR NOT WORK) with CentreVu v11?
I have a vendor telling me that even if I upgrade my PBX & Call Center software I stil need to go from CMS v11 to CMS v12.

I guess I'm trying to figure out what impact the new "variables" in vectors will have on reports. Will CMS run reports based solely on those varialbes?

If not, and I don't use visual vectors nor do I program my vectors via CMS, why should I worry about them not showing up in CentreVU v11?

Thanks.

ps.
This is my 3 question this month and the other 2 have gone without a single response...I'm going to start taking it personal that everyone ignores my questions!!!!!!!

 

[jaymzter]

Call Center features supported are limited to that supported by the CMS release when an earlier CMS is used with a later DEFINITY/CM release.

For an idea what's needed with what release, see the link below:

http://tinyurl.com/5nelh

Click below for S8700 Media Server information

http://jaymzworld.yafd.net/pages/linux