i support a cs1000 for a school system. this is a 5.5 level. the main switch is at the board office and there are several school locations. there are several 1.5 srg's (200/400), and there are 5 or 6 bcm 200/400 and one new bcm 450.
my problem is the school administrator noticed that there is an H in front of the incalling number for the bcm's. example: ext. 2500 says H2500. she wants the H gone. i can't find a solution. i have changed the first display to name, looked for patches etc.
i explained i thought it was going over the h323 voip and was the designator so to speak
any ideas on how to get the H out of there.
thanks
my problem is the school administrator noticed that there is an H in front of the incalling number for the bcm's. example: ext. 2500 says H2500. she wants the H gone. i can't find a solution. i have changed the first display to name, looked for patches etc.
i explained i thought it was going over the h323 voip and was the designator so to speak
any ideas on how to get the H out of there.
thanks