clid inspect alternative?

[kelsjon3]

We recently upgraded a customer from a Partner ACS to an IP500/VMPro with 5420 sets, and analog trunks.

Their one complaint is the lack of caller ID inspect.

They want to be able to see who is Parked without actually picking up the call.

Phone Manager is not an option.

Any ideas?

Thanks.

 

[tlpeter]

Softconsole on a big screen
You do not have any other options then phonemanager i am afraid


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

Call Status/Sytems Status?

ACS - IP Office Implement