cleaned database , now i cant assign media to the media pool

[lakbossa]

help!
i just cleaned out the database on brighstor 11 by purging and zero out the database by initilizing the ASTPSDAT folder.

now i can only assign media to the primary server, we have two distrbuted servers - - it seems like the distributed servers cant connect to the database.

here are the instructions i used from a previous post:

The best method is to do the following:
1.) Close all ARCserve programs (i.e. Manager, Server Admin)
2.) Stop ARCserve Database Engine Service
3.) Delete all files like *.CH? from the \ARCserve\database\ directory
4.) Start ARCserve Database Engine Service
5.) Start ARCserve Server Admin
6.) Select Database Engine tab
7.) Pull down the menue "Operation"
8.) Select "Initialize Database ..."
9.) Switch from "All Databases" to "The Database to be initialized"
10.) Select ONLY the Datbase "ASTPSDAT"
11.) Press the Initialize button

This should ZERO your 1.6GB Database. Each run of your Backup Job will fill this Database again with new records (if you use the Backup Job Option "Record Detail Information"), so be sure to limit the history days in ARCserve Server Admin Database Configuration to 8 or 15 days. You allways can scan a tape to list the sessions and merge back a pruned session into the database at any time (either from an old tape, or if you would need the content of the current tapes after initializing your ASTPSDAT).

any help appreciated.

 

[davidmichel]

Are you using a central database that they all share?
Did you shut down the Database services on the distributed servers when you did this? If not try restarting them, if that does not help try restarting the distributed servers. They might still have an open connection to the database on the primary.

 

[lakbossa]

no central database, but the fix was to remove the primary and distr. from server admin and readd them.