Hey guys, I'm still making my way through the mess I've inherited with my new job. I was looking through my list of Class of Restrictions and one is labeled as "Possibly Corrupted". Is this even possible? And if so, is there a way to see what has been corrected? Thanks in advance guys.
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Class of restriction question 1
- Thread starter thesaxxon
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smokinjoe2938
Programmer
I have never heard of a cor getting corrupted what so ever
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- #4
dialtonebone
Technical User
It could possibly be corrupted, and they didn't want to fix it.
If you have a support contract, I would ignore it and wait until you get an EECRS or Corruption message. Then call and get them to fix it.
If you have a support contract, I would ignore it and wait until you get an EECRS or Corruption message. Then call and get them to fix it.
telecomadmin12
Technical User
The previous guys might have thought that the COR was bad as it has restriction settings which they didn't understand and therefore called it corrupted. You can try and assign it to a test station and make a few calls. Wouldn't think you could be causing any harm with that.
telecomadmin12
Technical User
You can also paste the COR here.
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- #8
AvayaTier3
Technical User
Software corruption and software bugs can be difficult to determine without lots of testing and experience.
Tools for troubleshooting and resolution of these issues are not generally available to customer logins.
Software corruption is cleared by reading and writing into memory of the pbx software. Bugs are fixed with
patch activation and upgrades to soft loads. Reloads are certainly an option when clearing issues of this
nature, but MOST translation corruption issues are saved to your backup only to be reloaded into memory with resets.
There are issues "where memory that causes issues" can be cleared with resets becuase a save translation does
not save status, but only saves translation data. COR is translation data and a group controlled restriction
for that COR is in status memory.
Tools vary based on age of software. Some are built into the pbx software like core dumps, mini-core dumps,
mst, tcm and debugger and the highest diagnostic tools interface with Avaya's computers that contain
source code for that software.
The later the software version, the better the tools. Tools without access, training, and experience are not much help.
These issues are usually resolved by Avaya Engineers and Developers or someone with access to these resources.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
Tools for troubleshooting and resolution of these issues are not generally available to customer logins.
Software corruption is cleared by reading and writing into memory of the pbx software. Bugs are fixed with
patch activation and upgrades to soft loads. Reloads are certainly an option when clearing issues of this
nature, but MOST translation corruption issues are saved to your backup only to be reloaded into memory with resets.
There are issues "where memory that causes issues" can be cleared with resets becuase a save translation does
not save status, but only saves translation data. COR is translation data and a group controlled restriction
for that COR is in status memory.
Tools vary based on age of software. Some are built into the pbx software like core dumps, mini-core dumps,
mst, tcm and debugger and the highest diagnostic tools interface with Avaya's computers that contain
source code for that software.
The later the software version, the better the tools. Tools without access, training, and experience are not much help.
These issues are usually resolved by Avaya Engineers and Developers or someone with access to these resources.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
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