Dear all I was wondering if anyone has come across this problem or can point me in the right direction.
We run a Win2k native mode network with AD, 5 DC
Our Citrix Infustructure is 1 farm has got 21 citrix servers, 2 Zone data collectors, 1 print server and 1 Terminal service Licensing server
7 Citrix servers run Office applications and an application for choosing your default printer which is accessed only by our European users
14 Citrix servers Run JD Edwards One World and the default printer application
Citrix Web interface is used by the users to access there published applications
Problem
The problem is with the 14 servers in the Citrix JD Edwards environment. For users to see the published application and see there printer’s users are assigned to two groups in AD. Group A for seeing the published applications available for use and Group B for seeing printer and available for use. These groups are also assigned to the published apps and printers in the CMC permissions.
1 user which was away for months had come back to the company to work, she first could not see the printer so I assigned her to group B which will allow her to see the printer and replicated the domain controllers. That did not work so I assigned her user account directly to the printer in CMC printer management. That did not work so I had taken her out of the group put her back in again replicated the domain no luck.
Removed her TS profile and local profile on citrix servers and tried that no luck.
Created a new test account and assigned it directly to the printer in printer management in CMC no luck even with a new account.
Updated the print server in Citrix no luck.
If I assign Group A to the user which is a set of published applications that works fine.
But Group B for printers does not work (it is not a group issue as I assigned her account directly to the printer in print management for citrix)
Nothing helpful in event viewer for DC, Citrix servers and Print server
Just wondering if any of you have come across this problem or can point me in the right direction. Would appreciate help as I am running out of ideas
We run a Win2k native mode network with AD, 5 DC
Our Citrix Infustructure is 1 farm has got 21 citrix servers, 2 Zone data collectors, 1 print server and 1 Terminal service Licensing server
7 Citrix servers run Office applications and an application for choosing your default printer which is accessed only by our European users
14 Citrix servers Run JD Edwards One World and the default printer application
Citrix Web interface is used by the users to access there published applications
Problem
The problem is with the 14 servers in the Citrix JD Edwards environment. For users to see the published application and see there printer’s users are assigned to two groups in AD. Group A for seeing the published applications available for use and Group B for seeing printer and available for use. These groups are also assigned to the published apps and printers in the CMC permissions.
1 user which was away for months had come back to the company to work, she first could not see the printer so I assigned her to group B which will allow her to see the printer and replicated the domain controllers. That did not work so I assigned her user account directly to the printer in CMC printer management. That did not work so I had taken her out of the group put her back in again replicated the domain no luck.
Removed her TS profile and local profile on citrix servers and tried that no luck.
Created a new test account and assigned it directly to the printer in printer management in CMC no luck even with a new account.
Updated the print server in Citrix no luck.
If I assign Group A to the user which is a set of published applications that works fine.
But Group B for printers does not work (it is not a group issue as I assigned her account directly to the printer in print management for citrix)
Nothing helpful in event viewer for DC, Citrix servers and Print server
Just wondering if any of you have come across this problem or can point me in the right direction. Would appreciate help as I am running out of ideas