I had similar problem as well, I know I'm reading this months later but here's what i did to resolve the problem:
Cisco Unity Subscriber issues:
symptom: can't complete configuration of subscriber mailboxes
1. Go Tools
run dbwalker program to identify pending problems
(if it tells you to delete file in SQL server, do following
2. Go to Sql Server
Enterprise Mgr
Console Root
Microsoft SQL Servers
SQL Group
XXXXXXXXX (server name)
Database
Unity DB
Tables
Subscriber (right click subscriber, then Open table, then return all rows)
right click on SQL, you'll see the following:
SELECT *
FROM Subscriber
**under FROM Subscriber**, free form type WHERE (Alias='alias name') ex: (Alias='nvillegas'); hence it should look like:
SELECT *
FROM Subscriber
WHERE (Alias='nvillegas')
after doing so click on !
afer appropriate file appears, highlight it, then right click and click on delete
3. remove subscribers/users in SQL server
4. Remove properties from Active Directory (software function under Unity program)
(run program after you identify whereabouts
in active directory)
a. go to Active directory
b. highlight view- click on advanced features;to find where a subscriber/user resides in active directory ; first hit view, set for large icons, and advanced features;
c. right click on corp.asbhawaii, hit find;
d. find/input name
e. look/click on object
f. write down where subscriber located
g. go back to Remove properites from Active directory program, look for user/subscriber idenfified with a bunny, remove properties on that user
5. Now create new subscriber in System Administration, under Subscribers, click on ADD
then import existing exchange user
Hope this helps, I know it helped me.
kuser
