Cisco 827H Router Problem setting to factory defaults 1

[edtheduck]

Hi
Hope one of you guys is willing to help me.
I brought a 827H Router off ebay (now know this was a stupid thing to do,should have just got a new one)with the idea that it would help me learn the ios commands and how to set up routers.
Well in the last two weeks i have missed three nights sleep trying to work out what is wrong. (the wife thinks i am having an affair)
The problem is i have an autoconfigured ip address and subnet mask, and no matter what i do it always loads on boot.
I have re-set to factory defaults, deleted the flash and re-loaded,deleted the contents of nvram,webflash and when i re-boot the auto-ip address is still there.
If there is nothing that can be done i would rather know so i can just get a router off a recognised supplier.
Someone please tell me where i am going wrong, it is 01:30 in the morning and i have been here for 18 hours and i am considering throwing it out the window.

Paul

 

[JOAMON]

First do a show ver and lets see where it is booting from.

Should be 0x2102

I have a Cisco 831 for which the factory config was for dhcp on the lan side. Easy to fix if this is the case just console in to the router and change it from dhcp to what you need it to be.

Could be the 827h has this factory config as well.

 

[edtheduck]

here you go
It is not 0x2102 but when i change to 0x2102 when i reboot it comes back to the config below.
Thanks for helping.


System Bootstrap, Version 12.2(4r)XM2, RELEASE SOFTWARE (fc1)
TAC Support:

http://www.cisco.com/tac

Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 20-62) platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80013000, size: 0x604924
Self decompressing the image : #################################################
######################################################## [OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
Image text-base: 0x80013148, data-base: 0x80A98E00


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

CISCO C827H (MPC855T) processor (revision 0x501) with 31744K/1024K bytes of memo
ry.
Processor board ID FOC065103NN (962831788), with hardware revisio
CPU rev number 5
Bridging software.
1 Ethernet/IEEE 802.3 interface(s)
1 ATM network interface(s)
128K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
2048K bytes of processor board Web flash (Read/Write)



Press RETURN to get started!


*Mar 1 00:00:16.783: %LINK-3-UPDOWN: Interface Ethernet0, changed state to up
*Mar 1 00:00:17.851: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0,
changed state to down
*Mar 1 00:00:18.171: %LINK-5-CHANGED: Interf
ratively down
*Mar 1 00:00:18.783: %SYS-5-CONFIG_I: Configured from memory by console
*Mar 1 00:00:19.875: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, chan
ged state to down
*Mar 1 00:00:19.875: %LINK-5-CHANGED: Interface Ethernet0, changed state to adm
inistratively down
*Mar 1 00:00:25.203: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
*Mar 1 00:00:25.203: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing
a cold start
Router>

































Router con0 is now available





Press RETURN to get started.









System Bootstrap, Version 12.2(4r)XM2, RELEASE SOFTWARE (fc1)
TAC Support:

http://www.cisco.com/tac

Copyright (c) 2002 by cisco Systems, Inc.
C800/SOHO series (Board ID: 20-62) platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80013000, size: 0x604924
Self decompressing the image : #################################################
######################################################## [OK]

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Sy
170 West Tasman Drive
San Jose, California 95134-1706



Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
Image text-base: 0x80013148, data-base: 0x80A98E00


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic p
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

CISCO C827H (MPC855T) processor (revision 0x501) with 31744K/1024K bytes of memo
ry.
Processor board ID FOC065103NN (962831788), with hardware revision 0000
CPU rev number 5
Bridging software.
1 Ethernet/IEEE 802.3 interface(s)
1 ATM network interface(s)
128K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
2048K bytes of processor board Web flash (Read/Write)



Press RETURN to get started!


*Mar 1 00:00:16.871: %LINK-3-UPDOWN: Interface Ethernet0, changed state to up
*Mar 1 00:00:17.939: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0,
changed state to down
*Mar 1 00:00:18.259: %LINK-5-CHANGED: Interface ATM0, changed state to administ
ratively down
*Mar 1 00:00:18.867: %SYS-5-CONFIG_I: Configured from memory by console
*Mar 1 00:00:19.963: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, chan
ged state to down
*Mar 1 00:00:19.967: %LINK-5-CHANGED: Interface Ethernet0, changed state to adm
inistratively down
*Mar 1 00:00:25.307: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
*Mar 1 00:00:25.307: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing
a cold start
Router>en
Router#sh ver
Cisco Internetwork Operating Sy
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
Image text-base: 0x80013148, data-base: 0x80A98E00

ROM: System Bootstrap, Version 12.2(4r)XM2, RELEASE SOFTWARE (fc1)

Router uptime is 1 minute
System returned to ROM by power-on
System image file is "flash:c820-k9osy6-mz.123-9"


This product contains cryptographic features and is subject to United
States and local country laws governing import, exp
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

CISCO C827H (MPC855T) processor (revision 0x501) with 31744K/1024K bytes of memo
ry.
Processor board ID FOC065103NN (962831788), with hardware revision 0000
CPU rev number 5
Bridging software.
1 Ethernet/IEEE 802.3 interface(s)
1 ATM network interface(s)
128K bytes of non-volatile configuration memory.
8192K bytes of processor board System flash (Read/Write)
2048K bytes of processor board Web flash (Read/Write)

Configuration register is 0x3922

Router#

 

[JOAMON]

Please post config....

 

[edtheduck]

heres config

Router>en
Router#sh config
Using 591 out of 131072 bytes
!
version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
ip subnet-zero
!
!
!
!
!
!
!
interface Ethernet0
no ip address
shutdown
shutdown
!
interface ATM0
no ip address
shutdown
no atm ilmi-keepalive
dsl operating-mode auto
!
ip classless
ip http server
no ip http secure-server
!
!
!
line con 0
transport preferred all
transport output all
stopbits 1
speed 115200
line vty 0 4
!
scheduler max-task-time 5000
end

Router#

 

[JOAMON]

Okay....I think you did reset it to factory default because I see no ip information static or dynamic that this router will supply. The config register is virtually the same as 0x2102 with the only real difference you will notice on your com port which 0x3922 sets it at 115200 and 0x2102 sets it to standard 9600. If you want the router to have a static lan you could do something like:

conf t
int e0
ip address 192.168.2.1 255.255.255.0
ip nat inside
no shut

Remember to write your changes as you go so that you do not loose them on a router reboot.

Once this is in place change the PC settings to something like 192.168.2.2 255.255.255.0 with a gateway of 192.168.2.1 255.255.255.0 and you will also need to manually set a DNS server for name resolution. 206.163.82.4 is a DNS server I know of you can use for testing but should be changed to a DNS server in your area.
You should at this point be able to ping the router ip address.

DHCP for the LAN would be easier cause you can specify gateway and DNS settings there and then will be delivered to the PC's, less maintenance.

For your DSL interface we will nned to know the type (CAP or DMT) and the authentication method (Probably PPPOA).

 

[edtheduck]

hi
Tried everything you suggested still showing a static ip
the speed i changed to 115200 when i was using xmodem to reinstall the flash after i deleted it.
The interesting thing now is it wont let me set it back to 0x2102 see below.Also is it not something to do with the script it runs when ever i reboot i have pasted lines below.

Thanks

*Mar 1 00:00:16.571: %LINK-3-UPDOWN: Interface Ethernet0, changed state to up
*Mar 1 00:00:17.571: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0,
changed state to up
*Mar 1 00:00:17.939: %LINK-3-UPDOWN: Interface ATM0, changed state to down
*Mar 1 00:00:18.939: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, chan
ged state to down
*Mar 1 00:00:41.567: %IP-5-WEBINST_KILL: Terminating DNS process
*Mar 1 00:00:41.703: %LINK-5-CHANGED: Interface ATM0, changed state to administ
ratively down
*Mar 1 00:00:41.963: %LINK-5-CHANGED: Interface Ethernet0, changed state to adm
inistratively down
*Mar 1 00:00:42.963: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0,
changed state to down
*Mar 1 00:00:51.291: %SYS-5-RESTART: System restarted --
Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820-K9OSY6-M), Version 12.3(9), RELEASE SOFTWARE (fc2)
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled Fri 14-May-04 16:58 by dchih
*Mar 1 00:00:51.291: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing
a cold start
Router>




2048K bytes of processor board Web flash (Read/Write)-5-CONFIG_I: Configured from memory by co
table-map

Configuration register is 0x3922 Map

 

[edtheduck]

Hi JOAMON,
Thanks for the help. I now have the router at 0x2102
If i could just ask another coule of things
1 If i do not want to use DHCP how do i change the router settings as you said it was pre-configured at the factory.

2 Could you tell me where i can view some basic test configs so i can have a guide to follow.

3 You say to configure adsl you will need more info i know i am using PPPoA but how do i know if i am on CAP or DMT can i tell from my current router (Netgear) or will i need to soeak to my ISP.Will you need any more info for the adsl.

Thanks again for all the help.

 

[JOAMON]

Who is your DSL provider? I think I can work on it tomorrow evening...just pulled a nineteen so a little out of it right now......By the way only the factory config has dhcp enabled.....your shows no signs of this but could easily be set for that if you want to make it easier for your network.

 

[edtheduck]

My service provider is Freedom2surf
The router has DHcp enabled by default i think.
I have started my first config for my home network would you have a look and tell me what you think.I used DHCP as you said it would be easier to manage.( Be gentle it was my first attempt)Any pointers as to what else i would need to include.

Thanks

Using 869 out of 131072 bytes
!
! Last configuration change at 17:36:13 UTC Tue Mar 22 2005
! NVRAM config last updated at 17:36:16 UTC Tue Mar 22 2005
!
version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
ip subnet-zero
no ip domain lookup
!
ip dhcp pool DHCPpoolLAN_0
network 10.10.10.0 255.255.255.0
--More--
dns-server 194.***.**.6
default-router 10.10.10.1
!
!
!
!
!
!
!
interface Ethernet0
ip address 10.10.10.1 255.255.255.0
ip nat inside
hold-queue 100 out
!
interface ATM0
no ip address
shutdown
no atm ilmi-keepalive
dsl operating-mode auto
!
ip classless
ip http server
no ip http secure-server
!
!
!
line con 0
transport preferred all
transport output all
stopbits 1
line vty 0 4
!
scheduler max-task-time 5000
end

Router#

 

[JOAMON]

Try the following and post results please:

Need:

Add:

ip dhcp excluded-address 10.10.10.1
access-list 102 permit 10.10.10.0 0.0.0.255 any
ip nat inside source list 102 interface ethernet0 overload
no ip http server
ip route 0.0.0.0 0.0.0.0 dialer1

Add new interface:

interface dialer1
ip address negotioated
ip nat outside
encapsulation PPP
dialer pool 1
ppp pap sent-username XXXXXXXX password XXXXXXXX

Modify interface ATM0

dialer pool-member 1
no shutdown
pvc 0/38 (I beleive this is the setting for freedom2surf)
encapsulation aal5mux ppp dialer

 

[JOAMON]

Made mistake in last post

ip nat inside source list 102 interface dialer1 overload

Sorry bout that.

 

[edtheduck]

I got as far as modifying ATM0 but there doesn't seem to be a command for dialer on this interface see below
Also could you look at access list 102 info is this correct as this was the only way it would let me enter it.
Thanks

Router(config-if)#?
Interface configuration commands:
access-expression Build a bridge boolean access expression
arp Set arp type (arpa, probe, snap) or timeout
atm Modify ATM parameters
bandwidth Set bandwidth informational parameter
bgp-policy Apply policy propogated by bgp community string
bridge-group Transparent bridging interface parameters
bundle Configure ATM VC Bundle
carrier-delay Specify delay for interface transitions
cdp CDP interface subcommands
class-int Configure default vc-class name
crypto Encryption/Decryption commands
dampening Enable event dampening
default Set a command to its defaults
delay Specify interface throughput delay
description Interface specific description
dsl ADSL subcommands
exit Exit from interface configuration mode
help Description of the interactive help system
hold-queue Set hold queue depth
ip Interface Internet Protocol config commands
ipv6 IPv6 interface subcommands
--More--


Router(config-if)#atm ?
address-registration Address Registration
auto-configuration ATM interface auto configuration
cell-clumping-disable Cell Clumping Disable
ilmi-enable ILMI Configuration
ilmi-keepalive Keepalive polling configuration
ilmi-pvc-discovery Enable ILMI PVC Discovery
pppatm PPP over ATM
traffic-shaping Traffic Shaping
vc-per-vp ATM VCIs per VPI

Router(config-if)#atm
version 12.3
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
ip subnet-zero
no ip domain lookup
ip dhcp excluded-address 10.10.10.1
!
ip dhcp pool DHCPpoolLAN_0
--More--
network 10.10.10.0 255.255.255.0
dns-server 194.***.**.6
default-router 10.10.10.1
!
!
!
!
!
!
!
interface Ethernet0
ip address 10.10.10.1 255.255.255.0
ip nat inside
hold-queue 100 out
!
interface ATM0
no ip address
shutdown
no atm ilmi-keepalive
dsl operating-mode auto
!
interface Dialer1
ip address negotiated
--More--
ip nat outside
encapsulation ppp
dialer pool 1
ppp pap sent-username adsl**************** password ********
!
ip nat inside source list interface interface Dialer1 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
no ip http server
no ip http secure-server
!
access-list 102 permit 10 10.10.10.0 0.0.0.255 any
!
!
line con 0
transport preferred all
transport output all
stopbits 1
line vty 0 4
!
scheduler max-task-time 5000
end

Router#

 

[JOAMON]

Sorry....I made a mistake on the access-list
From the (conf) prompt enter:
no access-list 102
Then enter
access-list 102 permit ip 10.10.10.0 0.0.0.255 any

From the (conf) prompt enter:
interface atm0
the prompt will change to:
Router(config-if)#
then enter:
dialer pool-member 1
no shutdown
pvc 0/38
encapsulation aal5mux ppp dialer

 

[edtheduck]

Still wont let me enter dialer command see below

Router>en
Router#conf t
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#no access-list 102
Router(config)#access-list 102 permit ip 10.10.10..0.0.0.0.255 any
^
% Invalid input detected at '^' marker.

Router(config)#access-list 102 permit ip 10.10.10.0.0.0.0.255 any
^
% Invalid input detected at '^' marker.

Router(config)#access-list 102 permit ip 10.10.10.0 0.0.0.255 any
Router(config)#interface ATM0
Router(config-if)#dialer pool member 1
^
% Invalid input detected at '^' marker.

Router(config-if)#d?
dampening default delay description
dsl

Router(config-if)#d

 

[JOAMON]

That is strange that it wont let you enter the access list....
There is a - that must be list as dialer pool-member....not two words....

 

[JOAMON]

Remember that as you are entering commands in config mode you can start entering the first few letters and then hit the tab key and it will auto-fill the rest but will stop at a point were there may be more than one choice.

 

[edtheduck]

Does this look ok Thanks for the tip about Tab
thats how i worked out what was wrong


hostname Router
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
ip subnet-zero
no ip domain lookup
ip dhcp excluded-address 10.10.10.1
!
ip dhcp pool DHCPpoolLAN_0
--More--
network 10.10.10.0 255.255.255.0
dns-server 194.106.56.6
default-router 10.10.10.1
!
!
!
!
!
!
!
interface Ethernet0
ip address 10.10.10.1 255.255.255.0
ip nat inside
hold-queue 100 out
!
interface ATM0
no ip address
no atm ilmi-keepalive
dsl operating-mode auto
pvc 0/38
encapsulation aal5mux ppp dialer
dialer pool-member 1
!
--More--
interface Dialer1
ip address negotiated
ip nat outside
encapsulation ppp
dialer pool 1
ppp pap sent-username adsl01283845634@f2s.gw6 password 0 45kb5kgm
!
ip nat inside source list interface interface Dialer1 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
no ip http server
no ip http secure-server
!
access-list 102 permit ip 10.10.10.0 0.0.0.255 any
!
!
line con 0
transport preferred all
transport output all
stopbits 1
line vty 0 4
!
--More--
ip nat outside
encapsulation ppp
dialer pool 1
ppp pap sent-username adsl********** password *********
!
ip nat inside source list interface interface Dialer1 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
no ip http server
no ip http secure-server
!
access-list 102 permit ip 10.10.10.0 0.0.0.255 any
!
!
line con 0
transport preferred all
transport output all
stopbits 1
line vty 0 4
!
scheduler max-task-time 5000
end

Router#

 

[JOAMON]

That looks pretty good. One thing I am not 100% sure are the DSL settings. There are quite a few ways these can be setup and each ISP is different. Should you have problems connecting you might contact their tech support and have them check the settings on your ATM interface and also if PAP is the correct method or do they maybe use CHAP.

Hope this was useful for you. I have an email alert if you need anything further.

 

[JOAMON]

Oh....one last item....

You might put the following in your router to mask passwords.....
service password-encryption