CICS Version History 2

[MSDI]

Hi guys,

I've been looking around on Nortel site, this forum and google and I have not found what I'm looking for...

Could anyone point me to a list of changes between each version of cics software ? (Some kind of version history)

I currently run version 4.2 and I think latest is 7.1

I'm trying to see if the upgrade would give me wanted features such as:
- Caller ID on every phone not only the source phone
- Caller ID when there is a second line
- More feature in the ccr
etc

Thanks

 

[SupportDude]

Here's a partial list.
The installer guide for each new software release has a "What's New" section that details new features/functions.

New features for version 6.1

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Key Indicator Module (KIM) and T7316E Business Series Terminal (BST) create a Central Answering Position (CAP).
These two pieces of hardware are designed to replace the M7324/CAP setup. The T7316E can also be deployed as a stand-alone unit, and works the same way as previous versions of the T7316 with some minor changes, including an active handsfree key below the main dialpad.

The KIM can be used in two configurations. The ordinary KIM (OKIM) has the same functionality as the current unassigned CAP module. The enhanced KIM (eKIM) supports multiple lines, including target lines, and hunt group appearances.

Up to four KIMs can be attached to a T7316E, without requiring a supplementary power supply. A T7316E can only support a maximum of four eKIMs, however, it can support up to nine OKIMs, with the addition of a station auxiliary power supply (SAPS). The system can support one CAP with an eKIM. This number will include any T7324- based CAP installations you might already have. The system can support any number of CAPS using OKIMs.

T7316E telephones and KIMs also provide call-specific icons to make call tracking easier.

You cannot program Answer DNs onto a KIM.


destination code enhancements
12-digit destination code: You can specify up to 12 digits as a destination code, which allows you to support user expectations of dialing requirements for existing systems. For instance, if your users are used to dialing 91XXX-XXX-XXXX for a long distant call, they can continue to do so, so you can provide a seamless transition to network dialing.
multiple least-cost routing: When you specify a schedule other than Normal for a destination code, you can specify up to three possible routes the call can access, in order of preference. The system tries the first route, and if that route is not available, the system moves to the next route, and so on.
Silent monitor for hunt groups Your Hunt group supervisors can now monitor hunt group calls, either silently, or by providing a conference tone to indicate that the call is being monitored (Monitoring Hunt groups on page 210). Other new functionality has been added to allow you to determine which telephones will be allowed to silent monitor , how many monitoring telephones your system will allow , and what password is required to enter a monitoring session .
CLID display enhancements: display an incoming call CLID on a telephone with activated CLID display, where a call is currently active.

New features for version 6.0
Distinctive ring for lines and hunt groups
You can now assign distinctive ring patterns (DRP) to both lines and hunt groups. This is similar to the feature that allows you to assign different rings to your telephone so you can distinguish which phone is ringing. All three of these features work in concert with each other. Which ring will be used depends on the priority that is assigned to each, and the order in which the assignment occurred.


System wide call appearance feature codes (SWCA)
Sixteen new feature codes allow you to assign indicator memory buttons with SWCA codes. These buttons provide call appearance for both incoming and outgoing calls to any group of telephones with the same assigned buttons. This allows a call to be parked on a SWCA button, and then the call can be retrieved by any other member of the group.

Calls are assigned to the SWCA buttons, either automatically or manually, at the telephone that receives or makes the call. This frees up the line for other calls while maintaining an appearance of the call in the group.


CLID display enhancements, alpha tagging using system speed dial, codes increased to 200
Alpha tagging is an enhancement to the CLID functionality of the system. This feature matches incoming calls with system speed dial entries. If enough digits match (CLID match), and the telephone is set to receive name display, then whatever name is entered into the system speed dial for that number will display as CLID when the call comes in.


Note:
Alpha tagging activates when the CO line service supplies only a number for the incoming call. Otherwise, the system uses the name supplied by the CO line service.
To support this feature, the system speed dial codes have been increased to 200 entries, with three-digit codes from 001 to 255.


Functionality changes for version 6.0
Profile 2: This profile has been adjusted to accommodate systems which use ETSI PRI lines with an a-law companding protocol.
T1 functionality has been removed from this profile.
The central office ETSI PRI features: Network Call Redirection and Malicious Caller ID (MCID) can be used if they are allowed by your service provider.
Line renumbering: Due to the addition of ETSI to Profile 2, the line numbering for the entire system has been realigned to accommodate the extra lines provided by ETSI lines. This provides 30 lines per card on module 2 (card 1: 001-030; card 2: 031-060). This also means that the target lines have been renumbered to 061 to 086. When you perform an upgrade, existing line assignments will be automatically updated.
Due to the expansion of the system speed dial feature codes up to 255, the personal speed dial list has been changed to codes 256 to 279 (24 codes (no change from existing systems)).


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MICS 4.2

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This section lists the new features that were released for Norstar Compact ICS 4.1, previously included in addendum format. CICS version 4.1 introduced these features:
External call forwarding
Hospitality Services
CICS 4.2 includes a new fax interface feature for systems using Call Attendant.
New features for version 4.2
There are no new features for version 4.2. This release corrects some operational issues with the CICs software.



-SD-

http://www.mysupportguy.net

 

[MSDI]

Thanks for this !

Can I conclude there was a jump from version 4.2 to 6 or is it missing some version between the two ?

Could anyone copy me the what's new for version 7 please ?

I would really appreciate

Regards

 

[RikRodgers]

5.o existed, too. 7.0/7.1 were primarily PRI related bug fixes in my experience.

Stars to SD. That was a lot of typing.

 

[SupportDude]

Here's the CICS rundown that I have PDF's for.
4.0
4.2
6.0
6.1
7.0
7.1


-SD-

http://www.mysupportguy.net

 

[RikRodgers]

Sorry, I was thinking MICS. I don't think there was a 5.0 for the CICS.

 

[SupportDude]

Correct Rik!
And interestingly enough, no 4.1. They skipped right to 4.2.

-SD-

http://www.mysupportguy.net

 

[MSDI]

Support Dude:
Could you make available a copy of these pdfs on a website or are they "restricted" ?

Thanks

 

[SupportDude]

Sorry ...
I don't have the storage or bandwidth to offer these on my site.
Check this site out. Lots of free manuals.

http://www.wedophones.com/NorstarManualsLead.htm

-SD-

http://www.mysupportguy.net