CICS upgraded to 7.0 - Lines 001-004 "Not In Service"

[JBalzer]

I have an older CICS (late 90s came with DR2). I have upgraded it to 7.0, it has one CI Trunk Card and 16 DNs.
I had it siting unplugged for a few years. It seemed to come up fine. I hooked up a couple of T7316Es and a Call Pilot 100 all works fine except no lines available.
I have programed lines on these sets to Appear & Ring, added lines to Pool A, set Prime Line on these phones to Pool A, I have even tried setting line 001 to be Private to one T7316E. When I press Feature * 0 & LINE 1 button it displays "LINE 001", etc. BUT when I press a line after a few seconds it displays "NOT IN SERVICE". I guess the CI Trunk Card isn't working. I powered down pulled the CI Card, Rebooted, Powered down, Reinstalled CI Card & Rebooted. Still no lines.
Is there a Reset command or something else I should be doing to get the CICS to recognise the CI Card?
THANKS
JIM

 

[hawks]

Have you went into the Maintenance menu and made sure that the card was enabled? If it says it is then disable it and re-inable it.

 

[cook1082]

Is it in the right slot?

 

[phasesplitter]

Did you give the ksu enough time to reconize the card you should here a click when is does.

 

[RikRodgers]

Do you remember why it was sitting in the corner for a few years? I've been stung by hanging on to old hardware on the premise "I'll fix it when I have time", and then counted it into my stock inventory...

 

[JBalzer]

Thanks every one for your suggestions,
Sorry I took so long to reply.
It looks like I need to try a new CI Card.

Thanks Again

Jim

 

[curlycord]

Probably a compatibility issue with the line card being to old, suggest you get a Global CII card.

 

[cook1082]

An old card will work as long as it fits in the slot.

 

[curlycord]

No true at all!

I would also wonder did you give the system enough time to register...5 minutes maybe?

Also what Hawks mentioned.

 

[JBalzer]

Hi this CI card is a bit older, I believe it has a date of aprox. 2000. I did leave it powered up for a long time (like overnight) it didn't register.
I pulled a newer, working CI card from a MICS and it came up fine, so it looks like a component decided to give up. I reset the CICS by shorting the cap. and then reinstalled the old sofware and the old CI card didn't work, so it not a big deal. I can swap the working CI card with a cheaper LS/DS in that MICS and put the CI in the CICS.

I guess I should stick to a newer LS/DS if I pickup a refurbed one.
Thanks again for your help/suggestions.

Jim

 

[JBalzer]

Oh yeah,

HAWKS I did try to DISABLE AND ENABLE the card. NO GO.


When I put the working CI in I did notice the "CLICK" noise but not for the non woking card.

Cheers...

JIM