Changing session timeout on NFuse Classic 1.7

[reisende]

Hello everyone.

Our field users are complaining that the idle time out for the NFuse 1.7 web portal is too short. They would like to stay logged in for more than the default period (which I believe is 20 minutes).

I found an earlier topic in which it was suggested to change this setting under Authentication in the NFuse administration site.

Unfortunately we had a contractor who we no longer deal with install NFuse and I don't think they provided us with any admin features (at least any I can find).

We are running the portal on an Apache server using Tomcat and JSP. If anyone knows of a configuration file I can edit manually to change this setting please let me know, it would be greatly appreciated.

Thanks.

 

[Ogi]

Hi,

Did you ever cure this?

I have Nfuse 1.6 and in config.txt there is a setting:-

;NFuse_IdleSessionTimeout=20

Does this help?

Cheers,
Carl.

 

[reisende]

Thanks for replying Carl.

I don't think 1.7 has a config.txt file though. I've been in the NFuse.conf and have only seen the ticket time to live stuff, but I don't think that has anything to do with web sessions since it's only set to a couple minutes by default.

I'll look for the config.txt again, but I haven't seen it yet. Isn't wonderful how stuff changes from one release to the next?

 

[indermib]

If you have a user account with access to the NFuse server, you should be able to access the administrative web page for NFuse 1.7 through

http://servername/Citrix/NFuseAdmin

(where servername is the name of the machine where NFuse Classic is installed). I'm pretty sure that the admin site is installed by default. If that doesn't work, you might be able to alter the timeout manually by modifying the nfuse.conf file which should be in the path ..\Citrix\NFuse\conf\nfuse.conf wherever NFuse was installed (for me, the path is X:\Program Files\Citrix\NFuse\conf\nfuse.conf. If you change any values there, you should probably reboot the server after.

Good luck!

 

[indermib]

If this is your symptom:
"Error: Your session with the web-server expired. You have been logged out."

Then according to the Citrix Knowledge base:
This error is caused by the expiration of a Web server session, not a MetaFrame ICA session. Web servers maintain session state for a fixed time period to preserve Web server resources and as a security precaution. The default setting for IIS is 20 minutes. Do not remove this timeout. However, the timeout can be modified in the following ways (assuming your Web server is Microsoft IIS)..

Refer to CTX191516 for mroe info on how to change the timeout.

 

[Ogi]

Hi,

Yes, and what when we roll out Web Interface 2.0.

Cheers,
Carl.

 

[reisende]

I think I managed to figure it out and yes, indermib, that's what I'm talking about with the web session. We have two NFuse portals running both pointing to the same server farm. One IIS and one Apache (it's a long story).

I was able to change the web session time out pretty easily on IIS. And in a last ditch effort I created a custom web.xml file and placed it in the ../Citrix/WEB-INF directory.

I set a param in the web.xml to a non-default time, like this:

<session-config>
<!-- session timeout in minutes -->
<session-timeout>60</session-timeout>
</session-config>

I tested it this morning and it seems to be working! It may not be the most elegant solution, but as long as it works .

Thanks again guys for your suggestions. They are much appreciated.

 

[indermib]

Ogi -

For Web Interface 2.0, refer CTX102943 on the Citrix Knowledge Base. It describes how to set the IIS parameters to change the session timeout for this version.

 

[Ogi]

Hi,

Thanks for that, however, the default is fine for me!

My only worry is customising the pages so it uses our logo's and alter the text where necessary!

Cheers for that,
Carl.