Changing LDN to use auto attendant

[applepie]

Due to hiring freeze my company wants to implement auto attendant for all incoming calls. Our main number 5000, is an LDN. All incoming calls to the main number go to the operators. They are in a hunt group and are administered as attendants, with extension of 3000, 3001 & 3002. How can the 5000 number be changed to allow for the voicemail auto attendant? Can it be administered as a station, etc. I do not know where to start and wondering if anyone has any advice / experience they can offer. Thank you.

 

[applepie]

Sorry, should mention we have G3r version 9, no vectoring. Thanks

 

[lopes1211]

Do a "change listed-directory". Remove 5000 from the table. You are now free to add station 5000 and setup an auto-attd voicemail. -CL

 

[applepie]

Thanks lopes. It sounds simple. I'll build the attendant first. Then after hours change the LDN to station with x-port and test. If I run into a problem I can go back and add the 5000 to LDN table?

 

[lopes1211]

Sure you can. It really is a simple change (and a simple change back if necessary). -CL

 

[applepie]

Another question, as I set up the nested auto-attendant for dial-by-name directory there must be a required format for audix mailbox names. We use LASTNAME, FIRSTNAME. Does it matter if there is a space between comma and first name?
Thank you.

 

[schned99]

No, it does not make a difference if there is a space between the comma and the first name.