Changing Extension Numbers

[Guest_imported]

We are in the process of changing our Extension Numbers from the 9XXX to 8XXX numbers. I would like know if it is possible do FIND and Replace in DSA. I have looked at the help available in DSA but it does not mention anything on
changing extension numbers.
I have over 500 extensions that I need to change and would like a faster way of changing the extension number without having to remove the old extension and add the new extension with the new number.
Can anyone please help

Thanks in advace.

 

[G van Hamburg]

Hi pabloduarte,

That's quite a change you have to go through. I'm sure there are a lot of options to do this, but consider this.

If you change all the extension numbers, you also have to change all the coverage paths, pick-up groups, huntgroups and so on.

In my humble opinion I would ask Avaya or a Avaya Businesspartner to come over, talk things through and let them take care of it.

They use a tool called provision, which is not available for end-users, and reprogram your entire Definity system offline. When finished, they'll write it back with minimum outages.

Plan your work............Work your plan

 

[Guest_imported]

Hey, Thanks for the Reply,
I am planning to stage these changes over a 3-4 month period so that the problems and confusions with changing all the numbers is lessen.
we have changed around 100 extensions so far doing the remove add method. And keeping track of all the Pick-ups, Cover-groups and Huntgroups is tedious but so far we are batting 1000.
We try to follow you Motto.
I'm looking for way off doing a find and replace command in DSA.
Thanks again

 

[sjforcum]

You are using the duplicate station command right?

It's a tedious task....Good Luck!

 

[telcoguy]

what you can do is create an export from the current stations in DSA.
Once you are done, you modify the extensions in the file and import them again.
On the files you import you can also make the needed changes on cov path's etc.
when successfull just run a delete batch for the old extensions.
DSA allows 500 uploads/changes at a time but I would do it in smaller chunks to limit damage if something were to go wrong.

Rob

 

[Guest_imported]

Hi,
Can anyone expand or give some example on how to use the
Duplicate Extension command.


Thanks

 

[telcomwork]

Here's one way but as stated in the previous post, make sure that all you VDN's, Vectors, CP.... are updated as well. I just posted this to a simalr problem.

Here's one way...

For a group of stations to be duplicated use the following command where the x's are the number of consecutive stations you want to duplicate (station to be duplicated is 4443, and 4500 is the first station to be duplicated of the count)

Command: "duplicate station 4443 start 4500 count xxx"

Let me know if this helps. This is one way.

 

[petran]

Hy,

the solution that telcoguy provided (export stations with DSA,change them and import them back)will not work as the Definity will find every station port "used" when you will try to import the stations and your attempt will fail.

You can change the extension numbers with "find and replace" on DSA, one by one, or you can follow 'Brandaris' advise and contact Avaya or an Avaya's Business Partner and ask them to do it for you. Provision (software for Definity administration) can do this very easily (change 500 stations in less than one hour!!!!)

 

[scottyjohn]

Go to DSA and under the advanced tab do an export station which will give you a list of all stations including their ports and setup. Save this to a text file and then pull it into Excel. Change the extension numbers to the new ones and save this as a second excel sheet. Go into the "import data" part of DSA and check the "remove" radio button and select station from the drop down. In the list of extensions to be deleted cut and paste the extension numbers from your first export. You can either run the job then or schedule it to happen later. After that choose import data again but this time choose the "add" radio button and copy and paste from your second sheet. Run the job and that should be that. Just run the first job and all the stations will be deleted and then run the second and it will add all the new stations. Hope this is all clear! John

http://www.eagle-i.co.uk

 

[telcoguy]

Petran,
you are right,
either reverse the delete/create steps as mentioned how to do by scottyjohn, or do set the ports to X on the import and update them in a seperately job with the portnumbers later.
I'm so used to people tti'ing em for me later
I allways like the advantage of having created something before I delete the old ones ...


Rob