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Changing Domain password through outlook

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May 14, 2002
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Any help on this would be very welcome.

We are in the process of migrating our e-mail users from one domain to another (NT4 to 2003 AD). However we have a problem. We have a number of remote engineers who work in site offices, or on laptops. The laptops run Win98 as they are used as diagnostic tools for our products, and the site PC's run Win2000.

Up until now, the users have logged onto their PC's locally, i.e. not onto any domain, and just used outlook to log onto the domain ABCMM, and thus change their passwords. This was done by having accounts in the domain containing the exchange servers. Additionally some of the users had accounts on our main resource domain ABC with pass though authentication to accounts on ABCMM and were able to change their passwords using the change password button on outlook.

However, the users have now been migrated to AD on our main domain DEF.AD.ABC.COM, and have pass though authentication to another domain DEFMAIL.AD.ABC.COM which now contains the exchange servers.

There are no user accounts being created in the DEFMAIL.AD.ABC.COM domain, as this is outsourced, and we pay per user they manage. Users are to log into the DEF.AD.ABC.COM domain, and gain access to their mail in this way.

So far so good. However, as their PC's are not signed into the DEF.AD.ABC.COM domain, when they click on the change password button and enter the old password and new password twice, outlook comes back stating "Your windows NT password could not be changed. Please check the information and try again." and the password is not able to be changed.

We have tried various solutions, Quest Active Roles to allow users to change their passwords, but these products do not seem to allow password changes if the password has already expired.

We are hoping to implement Outlook Web Access in the future, but there is no budget for this as yet, and therefore is not going to be implemented soon, as it would have to be implemented by the outsourcer.

Over to you guys and gals. I know you won't let me down!

Cheers,

Andy

He's not the messiah, he's a very naughty boy (Monty Python's The Life of Brian)
 
What does (2003 AD) stand for?

Have you looked at SBS 2003? (Small business Server)It comes packaged with echange 2003 along with outlook web site.
 
2003 AD = 2003 Active Directory

Unfortunately, SBS is not an option, as our e-mail server provision is outsourced.

Thanks anyway.

Andy

He's not the messiah, he's a very naughty boy (Monty Python's The Life of Brian)
 
Outlook 2000

He's not the messiah, he's a very naughty boy (Monty Python's The Life of Brian)
 
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