Thanks senk1s, I remembered something like this but we can't give the user this password and risk something happening while they are doing this and, I forgot to mention that it was to revert to a message previously recorded and we can change back and forth.
F982 has an option about "business open" on which when you reply NO, it reverts to this particular message (deals with business hours). Actually, we found it and tested it and it works, but I was in the dark since I never used that option. Having no RAD, couldn't use sys coordinator.
Thanks again, hoping you and all are having a great holiday season. Happy 2006!