Changes after MICS 7.0 upgrade

[daveinfla]

Upgrade from 4.1 to 7.0, with PRI, went smooth except for a couple issues.

Calls in day mode used to ring to the receptionist and Night mode would ring to Auto Attendant on the CallPilot. Dial 0 would be routed to the General Delivery Mailbox.

Calls in night mode are now ringing to the operator and callers are routed to the receptionists personal mailbox (221). From what I'm told, messages from the General Delivery Mailbox auto fowarded to the receptionists mailbox 221.

What changed, and how do I program re-program the PRI to be answered by the auto attendant?

How do I get dial 0 calls to route to the General Delivery Mailbox and then foward to 221?

Thanks,

Dave

 

[lugerlover]

sounds like ya lost some programming...just reprog services to match your needs...pri "if a true PRI" just needs lead target line assigned...if its a plain old t1 where all call just ring trunks then may need to assign all the trunks to service mode

 

[daveinfla]

It's a PRI, can you go into a little more detail on setting up the target line and how to get it routed to the CallPilot?

Thanks