Change Area Code on Outbound Caller ID With a Code

[Toni269]

PBX 9.5 no EAS
I need to setup a way for agents calling outbound to change their area code on the caller ID Display on a per-call basis.

I had intended to setup a 34 button phone with call appearances to phantom stations with ISDN Public set for all the different area codes they requested, and have them call from that one phone, but now I'm being asked to have agents be able to call from their desk and dial a code or some other feature to change their area code on the outbound display.
There are fixed number of area codes needed so I can pre-set them somehow. Any ideas?

Thanks!

Toni

 

[Ronster]

public-unknown-numbering" can be set per trunk group. So as long as you have enough trunk groups you can use a code (AAR analysis perhaps) to select a different trunk.

I haven't tried this.

Ronster

Science is the rehab of the masses.

 

[Toni269]

Interesting idea... Too bad there is only one trunk group at the site! Thank you though!

 

[Toni269]

I am wondering if there is a FAC for "offhook" where you can choose the station extension or "offhook" an internal extension and choose a button remotely from an internal extension?

How can I make extension 399 go off-hook from a station and choose which bridged appearance to choose to make an outbound call display the caller ID of choice? (Similar to how you do a list trace station/button # and it goes off hook and activates the button remotely?)

STATION

Security
Ext Port Name Code Room Jack Cable
399 x Area Code Phone
301 x AC 209
302 x AC 213
303 x AC 310
304 x AC 323
305 x AC 408


display station 399 Page 1 of 5
STATION

Extension: 399 Lock Messages? n BCC: 0
Type: 8434D Security Code: TN: 1
Port: X Coverage Path 1: 1 COR: 1
Name: AC Area Code Phone
Coverage Path 2: COS: 1
BUTTON ASSIGNMENTS
1: call-appr 6: brdg-appr Btn:1 Ext:301
2: call-appr 7: brdg-appr Btn:1 Ext:302
3: call-appr 8: brdg-appr Btn:1 Ext:303
4: call-appr 9: brdg-appr Btn:1 Ext:304
5: last-numb 10: brdg-appr Btn:1 Ext: 305


ISDN NUMBERING - PUBLIC/UNKNOWN FORMAT

Ext Ext Trk CPN Total CPN Ext Ext Trk CPN Total CPN
Len Code Grp(s) Prefix Len Len Code Grp(s) Prefix Len
3 301 3-4 2092655328 10
3 302 3-4 2132655328 10
3 303 3-4 3102655328 10
3 304 3-4 3232655328 10
3 305 3-4 4082655328 10