Jun 28, 2006 #1 CPaul123 IS-IT--Management Apr 18, 2002 94 US I want to be able to change an ACDN (3601) which dials an internal extension (3140) to an external phone number. Is this possible? Thanks
I want to be able to change an ACDN (3601) which dials an internal extension (3140) to an external phone number. Is this possible? Thanks
Jun 28, 2006 #2 EddieDuece IS-IT--Management Mar 30, 2006 1,642 US Yes, get a new external number assigned for the ACD DN, then do a digit conversion in LD 49. Upvote 0 Downvote
Jun 28, 2006 #3 acewarlock Technical User Sep 16, 2002 9,370 US Do you mean the NCFW 3140, if this is what you mean then just chane NCFW to 9xxxxxxx Upvote 0 Downvote