.cfg files not appearing in the Manager folder 1

[PaulGallier]

I need to send some config files but I can`t copy and paste them to my desktop,when I try to paste them they say that the files are not in the Manager folder.

They have a padlock symbol next to them when I open the Offline/Open file folder and I can open the configs,I need to find where they are saved so that I can forward them on to another party,they don`t appear in the Manager folder but .bak files are there.

I am using 9.0.2 860 and the configs I need to find are all from systems using the same,all my older configs are not affected.

 

[IPGuru]

Use the windows search function.

t sounds liek you have either a permissions error or have changed your working directories

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[PaulGallier]

Thanks IPGuru for your very rapid reply,I`ve tried the windows search and come up with a blank.

I haven`t changed any working directories so as I seem to have a permissions problem is there a work around so I can find these config files?

 

[NLPeterK]

I have the same thing. I noticed it when I changed laptops and got Windows 8 with that!

From Explorer they can't be seen but from manager you do see them (copy paste from there works btw).

Still havent figured out how and why though.

 

[PaulGallier]

The thing is,I can open the configs when I open File/Offline/Open File but the configs don`t appear in the Manager folder on my C drive,I can`t copy and paste because windows can`t find them there.

 

[intrigrant]

Security issue, open offline in manager and use Save As and store the files in a different nonsecured location or change the security settings for the folder.

 

[PaulGallier]

Thanks intrigrant,I`ve saved them to my desktop and now I can at least forward them on.

 

[tlpeter]

I have seen the same on my laptop on W8.1
Even exporting users to a csv file cannot be seen.
Manager does do the export but i cannot see them.
There is something wrong

BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

Seems windows 8(.1) is the common factor

 

[PaulGallier]

Unfortunately I`m using Windows 7 Enterprise.

 

[tlpeter]

It seems to be to be a 9.0 issue to me.


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

I've loaded it on quite a few PC's and never seen this though, must be other factors involved

 

[tlpeter]

Could be that you need to run it as admin at all times.


BAZINGA!

I'm not insane, my mother had me tested!

 

[PaulGallier]

When I run Manager as admin all my configs that have the padlock symbol all disappear completely,it must be a 9.0 issue as I never had anything like this on the previous versions.

 

[Greybeard191]

I also think this is a R9 issue...

I'm running Win7 Enterprise. I upgraded to R9 and immediately (no changes to win7, no enterprise software pushes or anything) I could not view or access an configs saved within the Manager folder.

I'm agreeing with tlpeter on this. Running Manager as Admin doesn't help, for me.

Saving all configs to a desktop folder is a workaround I'm using.

GB

 

[tlpeter]

For me it is now working.
I think I changed the permissions in the program files folder for the user so that it has full rights.

BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

If you disable UAC and run as a Admin then the files should be visible.
Read this which briefly explain what happens

 

[Telecomboy]

Upgrading to the latest R9.0.3.0941 fixed it for me. I had the same issue when I was using the previous R9 Manager.

 

[intrigrant]

Poor designed software doesn't use the "virtualisation" techniques introduced by Microsoft in windows Vista and improved in Windows 7 & 8.
That is the root of the problem, I know that because I wrote software for win95 and XP and after a few years I started writing software and the above is causing me some headaches as Microsoft is not very clear on how to use those techniques.

 

[CarGoSki]

soon we will have windows nein which gives you access to none of your files.