I'm not sure how you're removing the directory. I don't believe there is a way to do it with one simple command (Like old DOS' DelTree). If you show me how you're trying to do it I can take a minute and make it work for you with the recursive method.
As far as I know the only way to remove a directory over FTP is with the <CFFTP action="remove" ...
I have heard nothing but problems with it though. Many people can't get it to work because of permissions on the server.
Local Filesystem Directories (files on the computer with ColdFusion running) can be Removed with the <CFDirectory ... > tag. but only when empty.
The permissions issues for CF on linux really require an admin who knows that installation of linux pretty well. There are different multiple permission groups for every file, and how each is setup and which user cold fusion administrator is logged into can affect who can do what from where.
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