CenterVu type reporting on more than 99 VDN's.

[bwilch]

A client has CenterVu and is able to run reports on 99 VDN's. He's wanting to be able to run measurement reports on more than just the 99. I've been poking and proding around, but haven't found anything. Any suggestions?

Thanks for any assistance you can loan.

 

[BIS]

In CentreVu supervisor, check CMS System Setup - Data Storage Allocation. What is the limit in the VDN field?
If you need to increase this do it outside of operating hours by the way...

 

[bwilch]

I'll have the client take a look when he gets back from vacation. They are a 24x7 call center though, so I'll advise that doing it during low peak times would be best. Thanks for the point to the right diretion.