CDR Output on a prologic

[montyzummer]

Hello all,

I am trying to connect my definity prologic to a third party call analyzer programm, I am wanting to send my CDR across my clan card ,

So in change node-name ip i have the ip address of the pc with the application running entered and named it as ANALYZER.

In my change system-parameters cdr i have the primary out put destination set to "customized".

In change ip-services my service type is CDR1, my local node is set to the CLan port information, in remote node i have ANALYZER(as in node-name ip), then my remote port is 9100 the one my software is listening on for the CDR data , in status CDR it shows as primary link as up.

However if i hyper terminal to the clan IP on port 9100 I do see information but not in text , it looks a little like hex but is not hex,

so
A: should i be able to see the CDR data in text format conecting to it in that way via hyperteminal ?.

B. Am i missing something that is encrpting the CDR data?.. ON Page 2 of change system-parameters cdr , im sending the information required by the software.

C. Is there any other way of checking that im sending CDR correctly like my hyper terminal idea?.... as the data being sent is real nonsense and appears to generate after a call is made but also seems to self genarate data randomly, the data is consistantly identical no matter what type of call is made either outgoing dialling different locations, or incomming from cell / landline.

Any thoughts or ideas would be greatly appreciated as my customer is starting to get a little rowdy ....oh the third party software has been utilised on Definity prologic before but not by my company , there is even a template for it in the set up of the third party software ..........so please help im a little stuck.

Oh i have done a netstat -a before turning on CDR and nothing is listening on that port , then repeat the netsata -a when CDR is up and it shows my port 9100 in the table.

Many thanks in advance.

APSS (SME)
ACSS (SME)

 

[demanding]

Did you try changing your Primary Output Format to "unformatted"? Just for grins...

 

[montyzummer]

Errm No , would that not mean no CDR would be output??

APSS (SME)
ACSS (SME)

 

[demanding]

That's how we have all of ours set up.

 

[AvayaTier3]

Feature Description for Call Detail Recording will show character position and output examples for every format.



A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[montyzummer]

sorry tear 3 can you clarify, ultimatly i should of simplified my question should i be seeing CDR in text format, if yes is it linked to the feature description you mention and where can i find this setting?

And demanding thanks for the feed back have you ever looked at the actual output and seen is as text?

Thanks in advance

APSS (SME)
ACSS (SME)

 

[demanding]

Not that I can recall. It's all raw data/numbers and can be frustrating to decipher until you figure out which is in-bound and which is out. We use to have Microcall using the same format and then switch to an in-house design using "unformatted" also.

 

[AvayaTier3]

http://support.avaya.com/css/P8/documents/100007799

Call Detail Recording Formats start on page 1331

You did not mention your Definity software version for your Prologics. This document is for R10.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com