CDR Output not working on 4.0.7

[jsjungle]

I am trying to set up a call accounting package (eCAS from Veramark) using the CDR output from the IP Office. I have set everything up as the instructions advise, but I can't get the IP Office to send the CDR records to a file. Does anyone have any advice as to how I can get the CDR to start working, or do I have to install Delta Server (eCAS told me that I don't have to install Delta Sever).





Great works are performed, not by strength, but by perseverance.
-Samuel Johnson

 

[kwing112000]

I have heard the CDR with ecas does not work well. i had it running on a customer. you need something on the PC to catch all the records that come in.

 

[victor5908]

I have always used Delta Server and not had any issues.This was a while back though.I'm not sure how to do it without delta server.No reason not to go delta,it's very easy.

 

[IPOfficeIreland]

cdr will not send to a file, it outputs via tcp. you neeed a program such as hyperterminal which will capture the tcp output and set it to save the output to a text file or compatible type.

But if you are saving to a file anyway then don't use cdr use the delta. It is a lot more comprehensive in info that you get from the ip office. CDR will be used in 4.2 apparantly replacing or working alongside the delta.

 

[puregold]

SMDR will be output like cdr in 4.2 rather than delta server.

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[jsjungle]

so...is Delta Server the only way to go?





Great works are performed, not by strength, but by perseverance.
-Samuel Johnson

 

[IPOfficeIreland]

for now yes