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CDR-Link test 215 fail 1
- Thread starter Zu56
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namesrhard2pick
Technical User
Hello,
Test 215 is the PRI-CDR/SEC-CDR link test.
In short, this test sends a message to the CDR software process to make a data call to the extension where the CDR output device connects to. If the CDR link is already up, then this test will be passed without making any data call. Check the data extension assigned to CDR and or the CDR software. Good luck!
Test 215 is the PRI-CDR/SEC-CDR link test.
In short, this test sends a message to the CDR software process to make a data call to the extension where the CDR output device connects to. If the CDR link is already up, then this test will be passed without making any data call. Check the data extension assigned to CDR and or the CDR software. Good luck!
- Thread starter
- #3
Thank you, but the CDR link is down.
I have no idea what happened. I logged off the system at 1:08 PM; the last recorded call on Call Accounting System is 1:34 PM. Next day link was down.
List history does not show anything between my logoff and maintenance at 1 AM.
I am lost.
Thanks
I have no idea what happened. I logged off the system at 1:08 PM; the last recorded call on Call Accounting System is 1:34 PM. Next day link was down.
List history does not show anything between my logoff and maintenance at 1 AM.
I am lost.
Thanks
- Thread starter
- #4
namesrhard2pick
Technical User
Are you comfortable that the CDR software is happy? Since your CDR is via the C-LAN there is not much else. You have the Host and an end point.
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- #7
mikeydidit
IS-IT--Management
Check the firmware on the CLAN pack. It may need to have a newer version of firmware to keep from hosing up on you. I had the same problems with the link to my Intuity. A firmware upgrade fixed it.
Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison
For the best response to a question, read faq690-6594
Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison
For the best response to a question, read faq690-6594
namesrhard2pick
Technical User
Glad to hear you got it working..I was stumped. Sure doesn't make sense how it just stopped working.
That happens to me a bit as well.... The CDR software is stuck at "Listening", and no errors in the PBX...
I do a ch sys cdr, and take out the endpoint and format, (basically stopping cdr) save,,, then immediately go back in, and reset it back,, and away it goes... does this about once every couple of weeks,,,, don't know why..
I do a ch sys cdr, and take out the endpoint and format, (basically stopping cdr) save,,, then immediately go back in, and reset it back,, and away it goes... does this about once every couple of weeks,,,, don't know why..
- Thread starter
- #11
That is a good idea to try to go back to CDR1 and the same port I was using before.
Did you check your log for warnings? My CAS software was listenning but the switch gave me a warning (not error) that the CDR link was down. That's why I totaly excluded the CAS as the problem.
Did you check your log for warnings? My CAS software was listenning but the switch gave me a warning (not error) that the CDR link was down. That's why I totaly excluded the CAS as the problem.
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