CDR from C-LAN???

[DICS]

I collect CDR data from C-LAN and RS232 at one time.

For collecting data from C-LAN i use RDTT tool, and for collecting data from RS232 i use simple terminal program.
When i compare two logs from C-LAN and RS232, i see the great difference. Number of calls in RDTT`s log 20-30% less than in terminal program.

Where are these calls lost?
Maybe i have to change something in ip-services?
Please, help!

 

[anisbet2171]

Type the command display system-parameters cdr.
Are your Primary Output Format: and Secondary Output Format: the same?

 

[DICS]

Here is

isplay system-parameters cdr Page 1 of 2
CDR SYSTEM PARAMETERS

Node Number (Local PBX ID): CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: CDR1
Secondary Output Format: customized Secondary Output Endpoint: eia
Use ISDN Layouts? y EIA Device Bit Rate: 9600
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Modified Circuit ID Display? n Remove # From Called Number? n
Record Outgoing Calls Only? n Intra-switch CDR? y
Suppress CDR for Ineffective Call Attempts? y Outg Trk Call Splitting? y
Disconnect Information in Place of FRL? y Outg Attd Call Record? y
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n

Inc Trk Call Splitting? n
Record Non-Call-Assoc TSC? n
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 4

 

[anisbet2171]

Both outputs are using the customized format. Therefore they "should" contain the same data. All I can think of is that either the C-LAN link is dropping or the RDTT tool isn't able to buffer all the information. If you do status link <link no.> you will see when the C-LAN link last reset.

 

[DICS]

The link works ok. I can`t beleive that RDTT tool isn't able to buffer the information.

Are there another ideas?

 

[anisbet2171]

Does your Definity have an SPE-B? If so your eia port will only work when SPE-A is active.

 

[jbenh]

DICS,

Can you describe how you are collecting data via eia? I have a G3siV11 (Software Version: R011i.02.0.110.4) and would like to collect call data.

Thanks

Ben

 

[DICS]

For a start I recommend to read Administrator`s guide.

I show you screens:

display system-parameters cdr Page 1 of 2
CDR SYSTEM PARAMETERS

Node Number (Local PBX ID): CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: eia
Secondary Output Format:
Use ISDN Layouts? y EIA Device Bit Rate: 9600
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Modified Circuit ID Display? n Remove # From Called Number? n
Record Outgoing Calls Only? n Intra-switch CDR? y
Suppress CDR for Ineffective Call Attempts? n Outg Trk Call Splitting? y
Disconnect Information in Place of FRL? y Outg Attd Call Record? y
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n

Inc Trk Call Splitting? y Inc Attd Call Record? n
Record Non-Call-Assoc TSC? n
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 4


display system-parameters cdr Page 2 of 2
CDR SYSTEM PARAMETERS

Data Item - Length Data Item - Length Data Item - Length
1: date - 6 17: in-crt-id - 3 33: -
2: space - 1 18: out-crt-id - 3 34: -
3: time - 4 19: feat-flag - 1 35: -
4: space - 1 20: attd-console - 2 36: -
5: sec-dur - 5 21: in-trk-code - 4 37: -
6: space - 1 22: node-num - 2 38: -
7: cond-code - 1 23: return - 1 39: -
8: space - 1 24: line-feed - 1 40: -
9: code-used - 4 25: null - 1 41: -
10: code-dial - 4 26: null - 1 42: -
11: dialed-num - 18 27: null - 1 43: -
12: calling-num - 10 28: - 44: -
13: acct-code - 15 29: - 45: -
14: auth-code - 7 30: - 46: -
15: space - 1 31: - 47: -
16: frl - 1 32: - 48: -

Record length = 100

On computer, that collects data, I use tariffication program.

As primary output format you can use, for example, unformatted.