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CD drives do not see inserted CD's

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deadass

MIS
Oct 24, 2002
17
US
When I insert a CD in either my burner or DVD drive the drive is still reads as empty. I am prompted to insert a disc. Rebooting with the CD in the drive causes the CD to be recognized, however changing the CD requires another reboot. This is true with audio CD's, and data CD's. I have Roxio and NTI burner software installed. I am current with all the XP and burner updates and patches.

I thought SP1 was supposed to cure this problem but it obviously did not in this case. Is it possible to uninstall SP1 and then reinstall? Are the 2 burner programs conflicting?

I am running XP Home edition.
 
Last time I had a problem like this, it was caused by the cables not being seated 100% on the back of the drive.

Push all the cables onto the drives, and the motherboard, even if it looks good.

Hope that works....
 
I've seen this problem in Win98 and WinME before. In both cases, the fix was to disable the "auto insert notification" option in the properties for the cdrom drive, reboot, renable the option, and reboot again.

I'm not sure if XP has the setting or where it is (should be under CDROM properties in Device Manager), but it would be worth a shot...


~cdogg

"The secret to creativity is knowing how to hide your sources."
- A. Einstein
 
Thanks for the responses.
madonnac, I reseated all the cables as suggested to no avail.
cdogg, I was unable to locate the setting to which you referred. Maybe it doesn't exist in XP?

I also uninstalled both drives and let XP reinstall them...No change.

HELP!!!!!!
 
I have Roxio and NTI burner software installed.

I would disable or better yet uninstall one of these and see if it works then. Also make sure that the XP native cd burning software is turned off.

Stealer
 
I finally got around to deleting Roxio and disabling the XP native burning programs. No difference. I have noticed that the CD burner sees the drive as empty and the DVD drive says the disc is corrupted or incompatable. After rebooting the discs are recognized. If I change a disc I have the same problem again.

I tried going to disk management, highlighting one of the CD drives. Went to properties, volumes, selected the volume and clicked on properties. The system crashes with a message that ASPI32.SYS was at fault with some memory addresses listed.

Does anyone have any ideas?

Thanks
 
I found the solution. I found a program on my PC called Ahead CD. I don't know what it is but after uninstalling and rebooting everything is cool.

Thanks to everyone who answered.
 
the Problem you had was two different packet writing software running at the same time.
you had:
Easy cd creator's DirectCD
and Nero Burning Rom's InCD
*****THEY DO NOT COEXIST*****
you can run both Nero and Easy CD creator if you choose the custom options in Easy CD creator and choose not to install Direct CD
if DirectCD is installed you will get the symtoms you had.
DirectCD is not very compatable with XP and raises alot of issues with other software
if you can do without packet writing software ditch InCD and DirectCD.... Your system will be more stable.
Be careful that you don't lose the CD & DVD type drives when you uninstall Easy Cd Creator
 
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