ccr 1

[TAnselm]

Yes I know it's end of life, but it's still in use here. So where are the CCR Gurus. I'm trying to learn CCR scripting. I wrote this test script but on validation i'm told line "Line 0027:25,ERROR:ILLEGAL CHARACTER"

That character is the "t" in test_music. Yes the varible is defined in the varible table.

So here is the test script... Can someone tell me what the hell is wrong with it?

/*This is a test script for training purposes
Involving cdn 8666 and acd 3666. ACD's 6001
and 6031 were deleted and converted into
phantom dn's going to voicemail to free up
2 available ACDs*/


GOTO NIGHTS if NIGHT SERVICE test_queue

QUEUE TO test_queue
GIVE RAN test_hold
GIVE MUSIC test_music
GOTO WAITING

SECTION WAITING
GOTO NIGHTS if NIGHT SERVICE test_queue
WAIT 30
GIVE RAN test_hold
GIVE MUSIC test_music <--error here "t"
GOTO WAITING

SECTION NIGHTS
GIVE RAN test_closed
WAIT 10
FORCE DISCONNECT

 

[StanleySteamer]

You already have a line GIVE MUSIC test_music.
You don't need to repeat that command. The script "remembers" the music treatment that is first applied to the call.

 

[johnpoole]

didn't know ss was that old, just use give music.. that killed us that were caught trying to have a second mus for the same script.. i heard that later rls's you could do that.. in other words if you have a varaible test2_music, later rls's that would work.. haven't thought about ccr in over a decade.. wouldn't have gotten that one right, ss jared the brain...

john poole
bellsouth business
columbia,sc

 

[TAnselm]

Thanks, i'll give it a shot on monday.

 

[TAnselm]

Nope did not work. This is frickin wierd...

please look above at the script...

When I comment out that whole line about GIVE MUSIC and try again to validate, I get a illegal character error pointing to the 't' in test_hold on the line above.

When I comment out that whole line, I get a illegal character error pointing to the '3' in 30 on the line above.

When I comment out that whole line, I get a illegal character error pointing to the 't' in test_queue on the line above.

When I comment out that whole line, I get a illegal character error pointing to the 'W' in WAITING on the line above.

Of course if I comment out that whole WAITING loop and the line above that says GOTO WAITING, the script validates fine.

Anyone else wanna jump in on this??? I am confused.

 

[StanleySteamer]

Your script validates without any problem on my CCR all I did was change the variable name to similar ones on mine.
Your original post says

i'm told line "Line 0027:25,ERROR:ILLEGAL CHARACTER"

But the script as posted has only 25 lines.
Are you sure you are looking at the correct line?

Only other thing I can think of is that there is some hidden character in those lines. You could try retyping them.

 

[TAnselm]

Thanks Stanley, i'll give it a shot.

 

[TAnselm]

Big Star to Stanley...
You were right. Don't know what was wrong with it, but I deleted my script and retyped it and it validated just fine. Thanks.