CCR STATS AUTO RESET - or NOT

[VoiceonData]

I have installed CCR onto a 2008 server , followed the manual.

Everything is working perfectly apart from the client wants to reset the wallboard stats every day. I set up a scheduled task , it fails writes to the event log and then i get an error on the Printer Discovery and Sql Database

Clear the event log, restart the services

System.ApplicationException: PrinterDiscoveryService.CreateSchedulerTask failed ---> System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Server unavailable, please try later ---> Avaya.SBCC.Services.ServiceContracts.Exceptions.PrinterServiceException ---> System.Runtime.InteropServices.COMException (0x8007052E): Logon failure: unknown user name or bad password. (Exception from HRESULT: 0x8007052E)
at VistaTaskScheduler.ITaskFolder.RegisterTaskDefinition(String Path, ITaskDefinition pDefinition, Int32 flags, Object UserId, Object password, _TASK_LOGON_TYPE LogonType, Object sddl)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateVistaSchedulerTask(ScheduleTask scheduledTask, SecureString accountPassword)
at Avaya.SBCC.SBCCWindowsTaskScheduler.WindowsTaskScheduler.CreateWindowsSchedulerTask(ScheduleTask scheduledTask)
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at Avaya.Sbcc.Printer.Discovery.PrinterWebService.CreateSchedulerTask(ScheduleTask scheduleTask)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at PrinterDiscoveryService.CreateSchedulerTask(ScheduleTask scheduleTask)
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
--- End of inner exception stack trace ---
at Avaya.SBCC.WebClient.ServiceAgents.PrinterDiscoveryServiceAgent.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.PrinterServiceManager.CreateSchedulerTask(ScheduleTask task)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskBase.CreateTask(ScheduleTask taskDefinition, Int32 taskId)
at Avaya.SBCC.WebClient.BusinessLogic.ScheduledTaskController.CreateTask(TaskType taskType, ScheduleProperties taskProperties, Int32 taskId)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.CreateWindowsMaintenanceSchedulerTask(TaskType type, MaintenanceTask maintenanceTask)
at Avaya.SBCC.WebClient.FrontEnd.Schedule.CreateMaintenanceScheduledTask()
at Avaya.SBCC.WebClient.FrontEnd.Schedule.btnUpdateScheduleProperty_OnClick(Object sender, EventArgs e)


I can see the username and password error but dont quiet understand why ??

You can reset the stats manually

They are using CCR 1.2.4.6 IP OFFICE 6.0.(8)


Thanks in advance



voiceondata

http://www.voiceondata.co.uk

 

[tlpeter]

I have a test system at home (not in a domain) without problems.
I have a test system in the office (not in a domain) without problems.

When I have seen problems it was always with systems in a domain.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[hairlessupportmonkey]

well, TBH, I have them set up in both enviroments, and if I can onsite, use a domain admin account for the service, otherwise the machine stays out of the domain and uses the local admin account.

 

[tlpeter]

A service does not need to run domain accounts.
That has nothing to do with using a system in a domain or not.

I guess the problem is that the service wants to connect with the domain username and password while it is not yet connected to the domain.



Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.