symposium21
Technical User
I tried to generate report using Skillset Performance, but no data is present. Can someone help me on how to get data for Skillset Performance? Is there any parameters that I need to look at? Thanks
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CC6 Historical Reporting - Skillset Performance
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captaingadget
IS-IT--Management
There could be many reasons there is no data: The skillset could have neen out of service for the time period of the report. If you are using an interval report perhaps you have gone back too far in time when the interval data is lost. May be that the skillset really had not taken any calls.
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