Got it to work. I simply reinstalled the Cardiff software and the scanner was detected by the software.
Yes, it always was detected by Windows, but the software created by Cardiff refused to see it without a reinstallation of their product. Very dissapointing.
If you have used software before and would like an exchange of technical support collaboration without paying Cardiff's expensive support fees, please let me know.
Gary
gwinn7
A+, N+, I+