Can't send out of 2003

[rsebasti]

We have an application known as Movex which has the ability to send printed report to an internal email address of the xchange server but not to an outside address. Please assist if you can ... here's the log file

0830-162814: (1739) Process:OIS661AH-A4 > MAIL(smtp_a=HPMEMAIL1,,3,5,hpm_domain)
0830-162814: (3187) Mail Connector: Mail successfully evaluated. (connector name, mode): MAIL, Job End
0830-162814: (3195) Mail Connector: Data (Subject): Customer Order Report
0830-162814: (3196) Mail Connector: Data (Attachments): (none found)
0830-162814: (3197) Mail Connector: Data (Main attachment): Customer Order Report.pdf
0830-162834: (2857) Mail Connector: Maximum number of retries reached.
0830-162834: (2863) Mail Connector: Failed to send mail. (connector name, mode): MAIL, Job End


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I learnt the most
when I stopped talking...

 

[WhoKilledKenny]

Check two possible issues.
1. Exchange does not allow the Computer hosting the application to relay through it.

-or-

2. You are running McAfee anti-virus 8.0 on the Application Server which blocks port 25. This is a default setting which can be changed in the in the console under Access Protection. New feature meant to thwart off mass email worms.

 

[rsebasti]

Please expand further regarding the relay? How do I check that?

As for the McAfee part - the application server does not run McAfee but the exchange does use Enterprise ver 8.0... though port 25 is not blocked on it...

========================================
I learnt the most
when I stopped talking...

 

[WhoKilledKenny]

Exchange blocks computers from rlaying unwanted e-mail through an SMTP virtual server. By default, all users and computers are blocked from relaying, exept those that are able to authenticate.
Note: If your virutal server is on th Internet, you should desable relaying in order to prevent your server form being used to propagate SPAM.

To verify the configuration of relay restrictions:
1. Start Exchange System Manager
2. Go to the SMTP virtual server (Admin Groups -> org -> Servers-> ServerName -> protocols -> SMTP
3. Right-click properties
4. On 'Access" tab, under 'Relay restrictions' click Relay

Another thought, which I have seen with some applications. You may need to install outlook and create a MAPI connection to the Exchange server. I do not think this is your issue as you stated you can send internal to the Organization but, not external.