Can't Restore from Tapeware backup tape

[Rogerbid]

Hello everyone,

New here, having found the forum when searching for Tapeware Help. Hopefully someone will be able to assist me!

For the first time ever, I have today tried to restore a couple of files from a backup tape and met with a resounding failure! I am pleased to say the two files that have been lost are not terribly important and in fact now it seems more than likely that the files were lost even before yesterday’s backup tape was created.

First impressions were that the Restore operation was going well, but after completing 97% (202 of 207 Selected objects on Restore pass 1 of 5) I got an error saying:

"Insert the media Media:6 into device DEV-3.0.1.0 Seagate STT20000 IDE or the magazine containig the media into the loader for job Restore Specific."

The data is all on the one tape, so there is nothing more to insert. Does this mean that my backup data is corrupt?

To explain a little further, I tried to recover the files by using the Restore command, rather than selecting to Import data from the tape. It appeared to me that I could select a specific folder using Restore, whereas the Import command seems to offer the single choice of importing the entire contents of the tape, which I do not want to do! Maybe I am wrong in my interpretation of these two commands?

This unsuccessful exercise has been useful in so far as it has highlighted the fact that regularly creating a backup is only useful if one knows how to recover from it when the need arises. Since we rely totally on the Tapeware backup for protection of our accounts data, the experience of being unable to recover a couple of files when needed is a sobering one, to say the least. I dread the thought of being unable to recover from the loss of our accounts data should the need ever arise!

Unfortunately I don't find the Tapeware Help files very user-friendly so I hope you will not think I should have been able to find the answer there!

I shall be most appreciative of any advice that is offered and look forward to hearing from someone in due course,

Thanks and best wishes, Roger Bideleux

 

[percent]

so do you find the file check it then try to restore it then it tells you the message you specified above if so then that means that the program cannot find the file on that specific tape.

This is just my opinion - I myself don't like tape backup solutions they are too error prone

If used Tapeware not for myself but for a company I do work for and I have had nothing but problems

If I were you I would hookup about a 120gb usb Harddrive and backup your files to the usb harddrive

you can get an automated program that would schedule backups and automaticaly backup to the harddrive

(if I have time I will try to check back but I am very busy, sry)

%, 2004

 

[Rogerbid]

Thanks Percent,

In reply to your first paragraph, no I am not seeking just a single file to restore. In fact I didn't realise this was possible. I thought I was about to restore the total data on the tape to it's original location on our server, and it was at the end of this that the error message popped up.

Your comments about tape backup are alarming, having been advised to use this media when our system was updated about 18months ago, but I will look into the alternatives you suggest. Certainly, there would be half a dozen people working here who could manage backups to a HDD, whereas none of us really know what we are doing with the tape, especially when things don't go right!!

If you have any further observations or comments I would welcome them, thanks for your reply to date,

Roger

 

[LesNicholls]

I have found Yosemite Tapeware backup pretty useless and I have no confidence that it is working even when it says it is.
I had the same problem with a restore and gave up on that one.
I also found that if you have the Tapeware box open it doesn't run as scheduled.
Scheduleing doesnt work or works when it wants to and since the backups do not have dates on them it is really odd trying to organise tapes and then find one to restore from.

 

[tsemmler]

Hello everybody!

Trying to restore data from a tape written by TapeWare I have exactly the same problem. In fact it even does not restore anything at all but comes with a similar error message ("Insert the media Media:12 into device ...") from the beginning on. I definitely know that the selected data are on this tape. I wonder did anybody find a solution to read in those data using another tool?

Regards,
Tido.