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Can't remove night service button on attendant 1

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telecomadmin12

Technical User
Joined
Apr 27, 2012
Messages
408
Location
DE
I have a hunt group night service button on a console that is not plugged in, it's disconnected.
When I try to remove the button, I get "Object in use; please try later".
Why am I getting this message?
CM3.0

status attendant 3
ATTENDANT STATUS

Console Number: 3 Service State: disconnected
Port: 03B0401 Download Status: not-applicable



Connected Ports:
 
Command: disable night attendant-group 1

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
Thanks.
disable night-service hunt-group command did it.

I also want to remove a DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENT trunk access code from an attendant but I can't. "Object in use; please try later".
When dialing the TAC I get denial event 1328: Term to ACTGA Attd fails.
Looks like this TAC is under the control of an attendant. This attendant is not plugged in though, it's disconnected, in fact I want to delete it.
Any way to undo the attendant control of TAC without having to plug a console in and assigning a "deact-tr-g" button?
 
Command: save translation all
Command: reset system 4
CAUTION: This will drop calls and you will lose dial-tone for a couple of minutes.

This will reboot CM and should free up the ACTGA. If it does not, then you will have to plug in a console or have a software corruption engineer resolve the issue for you in the CM software tables.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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