Can't Receive Internal Mail from Some Users

[tdallenkk]

Here is the deal I am running Outlook 2000 on an NT domain with Exchange 5.5 sp4.
When I try to send, or reply to a message from a certain individual on my network and in the Global address list they never get the message. They even don't get it when I send it as part as a broadcast message. Please helpl

 

[brontosaurus]

They can send mail Ok though? Do you get any NDR's or errors? Any entries in the Event log?

 

[tdallenkk]

Yes the end user can send mail internally just fine to everyone in the GAL. I can send mail internally without error to everyone in my GAL except for that one user. I even send a delivery receipt and I get a reply that the message was delivered but the receipient never gets the message.

 

[thormax]

Look on their outlook? Do they have two inboxes? If so, delete all their profiles and reset. Then they will be able to get those e-mails.

 

[brontosaurus]

can they get mail from the internet? Are there any filters or rules set up on the client? have you tried recreating the client profile?

 

[tdallenkk]

Yes this end user gets mail from everywhere else but me.
To the previous reply....Where exactly do you need for me to delete there profile and reset.

 

[tdallenkk]

Hey thormax thanks you sent me in the right direction.
Apparently a couple of users "Don't quite remember" setting up a rule that said all messages from me get placed in some weird folder that they had "no clue" creating.... Cudos to Tek Tips......

 

[brontosaurus]

From their machine. Control Panel\Mail icon. Delete and recreate the Exchange profile.