can't open photos

[lucky666]

My brother has given me a CD-R of his holiday photos, which he has burned using Nero burning software. Unfortunatly when I try to open inPhotoshop 7 I get the message :- " could not open Alex Palace (name of file) because a JPEG marker segment length is too short ( the file may be truncated or incomplete )"
Any help to rescue his photo's would be appreciated.
Lucky 666

 

[Kliot]

luckyDevil,

I'm not familiar with the error message but have you tried copying the file to your local hard disk and opening it from there? If it still won't open you will have eliminated a cd problem.

Perrin

 

[Kliot]

luckyDevil,

I also should have mentioned, have you tried to open the file with another graphics program? Can you open it with a web browser? If so try re-saving it and seeing if you can open it in Photoshop.

Perrin

 

[lucky666]

Have already copied to hard drive still get same error message - also attributes set to read only , can change to archive and apply but that does not help .
Will try Paint Shop Pro on another PC tommorow.
Thanks anyway
Lucky 666

 

[lucky666]

Have tried to open in Paint Shop Pro 7 with a similar error message, even Irfanview siia it was an unsupported file.
HELP
Ps it is burned onto a CD-RW on top of original photo's - can I recover these also.
Lucky 666

 

[SPYDERIX]

Hi,

That error occurs when the .jpeg is not complete (meaning not all the information is present in the file). The images are most likely corrupt and it may be due to a bad burn.

Can you re-burn the images. And as for the other images on the CD, they might not be recoverable however there are some pretty powerful programs out there that recover stuff from your hard-drive so there may be something that works on CD-RW's too. Do a google search for such software.

Hope this helps!

Nate

http://www.mainframe-webdesign.com

 

[lucky666]

Thanks I will try that

 

[mscallisto]

A google search produced this possibility

http://www.autofx.com/techsupport/Legacy/WT/memoryissue.html

 

[denice]

I had the same problem with the truncated file name warning. I ended up opening the file with in the Windows Paint Program. Odly enough i was able to open it there and save it out as a different file format. Granted there are limitations to what file formats you can save it under, but at least you can now open it under a different name.

D

Denice
Mac OSX, Running Classic for Quark 4.1. System G4.

 

[lucky666]

Yeah thanks all , tried everything still no joy. I think spyderix is probably right - it's a bad burn. The only thing that did not come up with a error/file type not supported type error was Pinnacle 8.5 , but the photos all came out solid red - oh well back to the drawing board.