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Can't login my extension with One X Communicator. Anything special settings needed?

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OCsurfer

Systems Engineer
Joined
Sep 6, 2018
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62
Location
US
I'm using a standard station number with a 8 character password. The server listed in One X is the same IP as the CM IP, I enabled "IP Softphone" to Yes in the station form. So I'm not sure what I'm missing here. When I login it says cannot reach server.
One X version 6.2 CM version 6.3
 
On station form on page 2 make sure Multimedia Mode: basic is set to Enhanced, maybe that is the issue
 
Also if an associate is successful logging into this then check their ip settings.
 
Ok I think I figured it out. I need to be on a separate Pulse VPN.

Thank you all! And yes I asked another associate :)
 
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