Can't dial RAN MUS ACOD 2

[mx103]

I get so much help from this forum.

Now I have a new problem.

I cannot dial my MUS or RAN routs using ACOD from my phone. I get a busy when I dial the ACOD's.

My Phone:

REQ PRT
TYPE TNB

TN 4 1 15 3
DATE
PAGE
DES
DES 0008
TN 004 1 15 03
TYPE 2008
CDEN 8D
CUST 0
FDN 7290
TGAR 0
LDN NO
NCOS 7
RNPG 4
SCI 0
SSU 0000
LNRS 32
XLST
CLS UNR FBD WTA LPR PUA MTD FNA HTA ADD HFD
MWA AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD CCSD SWD LNA CNDA
CFTD SFD DDV CNID
ICDD MCTD AUTU
GPUA DPUD DNDA CFXA ARHD CLTD ASCD
USRD
CPND_LANG ENG
RCO 0
HUNT 7290
LHK 1
AST
IAPG 0
KEY 00 SCR 7019 MARP
01 SCR 7919 MARP
02 TRN
03 AO6
04 CFW 12 7290
05 GPU
06 SCR 7001 MARP
07


RAN rout 19
REQ PRT
TYPE RDB
CUST 0
ROUT 19
TYPE RDB
CUST 00
ROUT 19
TKTP RAN
RTYP AUD
REP 1
POST DIS
STRT DDL
ASUP YES
STEP
ACOD 819
TARG
CDR YES
INC YES
QREC NO
OAL NO
MUS NO
RACD NO
OHTD NO



MUSIC ROUTE 11
REQ PRT
TYPE RDB
CUST 00
ROUT 11
TKTP MUS
ICOG OGT
SRCH LIN
STEP
ACOD 811
TARG
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
TFD 0
SST 5 0
NEDC ETH
FEDC ORG
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
CDR NO
MUS NO
OHTD NO
REQ

 

[bigindian65]

put a targ 1 on any one of those routes and test

Mato' Was'aka

 

[tnphoneman]

I would use something like 9 for the TARG prompt. If TGAR is set to yes you could block trunks for getting to these recordings. Remember the default TGAR is 1 on everything. Callers in the queues would not be able to hear the recordings.

 

[acewarlock]

I don't see any reason that you can't dial the MUS RT.

There isn't any TARG/TGAR conflick to prevent it. Go to LD 80 and do a TRAC on your DN 7019 and post the results here.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[acewarlock]

bigindian65 and tnphoneman: he doesn't have a TARG on there now, so that wouldn't prevent him from dialing the ACOD 811 as there is no TARG/TGAR match which is what would prevent the call. There must be another problem.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[tnphoneman]

All I said was not to use 1 for targ.

 

[acewarlock]

What I meant was TARG/TGAR shouldn't have been mentioned at all as they are not programmen and wouldn't stop him from dialing the ACOD. We don't want to confuse people with info that doesn't pretain to the problem.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

thanks ace, your right.. the tgar/targ did not match and are not part of the problem..




john poole
bellsouth business
columbia,sc

 

[johnpoole]

you've got that set to ogt.. make it iao..

john poole
bellsouth business
columbia,sc

 

[johnpoole]

here's my working ran route

REQ: prt

TYPE: rdb

CUST 0

ROUT 79


TYPE RDB
CUST 00
ROUT 79
DES  RAN
TKTP RAN
NPID_TBL_NUM   0
VTRK NO
RTYP LVL
GRD PLAY
REP  1
POST ATT
RANH
STRT IMM
WAIT RGB
BDCT YES
ASUP CO
ACOD 8028006
TARG
CDR  NO
MUS  NO
RACD NO
TTBL 0
OHTD NO
ALRM NO
SGRP 0
AACR NO

and here's a copy of the trunk

DES  RAN
TN   056 1 05 01
TYPE RAN
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 79 1
CONN 4
DATE 30 NOV 2005

op is correct, it's always perfered practice to x1 the targ on the rdb UNLESS you need to block acod access... my page route has targ 1 2 3 4 5 7, your phone has to have tgar 6 or you do not page overhead



john poole
bellsouth business
columbia,sc

 

[mx103]

Interesting that now I can connect to my music route 811 however all I am hearing is dead air. I do not hear music.

.TRAC 0 7019

ACTIVE TN 004 1 15 03
ORIG 004 1 15 03 0 SCR MARP 0 7019 2008
TERM NONE
TDTN 30 SLOT 18 PTY SLOT 82
DIAL DN 819
MAIN_PM REOR
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 639


.TRAC 0 7019

ACTIVE TN 004 1 15 03
ORIG 004 1 15 03 0 SCR MARP 0 7019 2008
TERM 031 MU_CONF
DIAL DN 811
MAIN_PM MUSIC
TALKSLOT ORIG 74 TERM 8
EES_DATA:
NONE
QUEU NONE
CALL ID 631

 

[tnphoneman]

Check the TN with your butt set. See if you are even getting the music source.

 

[johnpoole]

your in the same group so i agree, check the source..

john poole
bellsouth business
columbia,sc

 

[Triton101]

What are the trunks for Route 811?

Prt you ceque and check your CFLP on your Music trunk programming,.

 

[acewarlock]

Are you sure your Music source is working?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Triton101]

If you check with your butt set as others have suggested and you got music, then check:

One music trunk must be located in each network group requiring music because Music is not supplied across groups.

To test call from a phone that is in the same group as the Music on hold trunk.

 

[johnpoole]

i just took a look at my switch.. your right, you have to have a mus trunk in each group... that's may have changed, all my mus trunks are on the same card..(81c rls 3)

TYPE TLST
TKTP MUS
ROUT 81
DES  MUS
TN  052 1 05 00 MBER  1  MUS
TN  052 1 05 01 MBER  2  MUS
TN  052 1 05 02 MBER  3  MUS
TN  052 1 05 03 MBER  4  MUS
TN  052 1 05 04 MBER  5  MUS

the change is with the CFLP.. that has to point to a conf, one per group.. as you can see i'm on loop 52, but the CFLP is in group 0..

DES  MUS
TN   052 1 05 00
TYPE MUS
CUST 0
XTRK EXUT
TIMP 600
BIMP 600
AUTO_BIMP NO
RTMB 81 1
CFLP 15
DATE 18 OCT 2005

when i dial the acod i get mus from the miran card via the conf card in the group the station is built in.. i put that in back in 05, but it would work the same for an analog trunk card.. i do not see a place asking for card type... if i unplugged the miran, put a cot card in place, jumpered it... software would stay


john poole
bellsouth business
columbia,sc

 

[Triton101]

not sure if MIRAN (maybe broadcast? if you have broadcast then you just need 1 trunk for up to 64 listeners...) is different but for standard Trunk music there is a limitation.

As per book:

The music trunk Terminal Number (TN) must be within the same network group as the conference circuit to which it is assigned.

 

[johnpoole]

i lived by that rule for years.. i do not know when it changed BUT my miran card provides music on hold for 5 groups as well as 30 pri's... we have a station from each group here in the switchroom, until i tested the moh from each group i was as sure as you are that it wouldn't work.. its' great to find the details in the book, it's just not always right

john poole
bellsouth business
columbia,sc

 

[tnphoneman]

John you may have broadcast music.