Can't dial particular area code

[JEFBEL]

For some reason, our system will not allow calls to area code 979 (Texas), I went to ld 90, printed out the NXX, and it appears to be there. any thoughts what my next step could/should be? Thanks as always. Jeff Bell

 

[KCFLHRC]

What happens when you dial the #? Does it leave the switch and you get a recording or do you get a fast busy and a release and try again?

 

[JEFBEL]

1 or 0 or the area code should not be dialed" recording. We are 100 miles away (area code 615). Definitely not the case.

 

[tgoldsmith]

Compare your RLI's with another area code. Also check your FRL, normally is = to the NCOS. The NCOS on the TN should be = to higher then the FRL.

 

[JEFBEL]

1000, not 100. ugh

 

[JEFBEL]

I'm relatively new at this and not sure how to go about comparing RLIs and FRL... I'd appreciate any clues.

 

[JEFBEL]

All of the RLIs are set as 1

 

[tgoldsmith]

In ld 87
"Prt"
FEAT "NCTL"
NRNG "0 10" this will print your NCOS o through 10. You can do 0 space whatever.
Now this will tell you what your NCOS's FRL is. Normally 0 = 0
1 = 1 etc.

 

[KCFLHRC]

Do you know how to print out NPA's in LD 90?

 

[JEFBEL]

The FRLs correspond numerically until I get to 8,9,10 and they are all 0.

I'm sorry, but I do not know how to prt NPAs. I gavve it a shot with no success.

 

[JEFBEL]

OK, I have printed the NPAs. 1979 has a RLI2

 

[tgoldsmith]

Same as you did the NXX's. NPA is your are code and NXX is the prefix.
LD 90
"PRT"
CUST "0"
FEAT "NET"
TRAN "AC1"
TYPE "NPA"
NPA "979"
return

 

[KCFLHRC]

Does 1214 point to the same RLI ???

 

[JEFBEL]

OK, when prt the NPA for 979, I get error ESN073.

1214 points to RLI2

 

[tgoldsmith]

I meant to say 1979

 

[JEFBEL]

1979 has RLI2

 

[tgoldsmith]

Can you copy and paste both 1214 and 1979 from LD 90 for us please?

 

[JEFBEL]

REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE npa

NPA 1979

NPA 1979
RLI 2
SDRR NONE
ITEI NONE

REQ prt
CUST 0
FEAT net
TRAN ac1
TYPE npa

NPA 1214

NPA 1214
RLI 2
SDRR NONE
ITEI NONE

 

[tgoldsmith]

Thanks Jeff, Are both of these are codes long distance? Have you verified a known good number to dial from like your cell phone for 1-979 XXX-XXXX

 

[JEFBEL]

Yes, they are both long distance. And our rep has been using their cell phone to contact the 979 exchange. I really appreciate all the advice and help.