Can't assign access codes to Line PoolC 1

[burnyourmoney]

Company A is using line pool A (Access Code 9) and also line pool B (Access Code 8). I am trying to set up company B with line pool C (access code 7) but I'm not able to. I can't input any number for that matter. I checked the routes and they are all "no numbr". Dest Codes are "none defined"

I'm still fairly new to Norstar. What am I missing?

Thank you

 

[luv2ski]

Need to check hunt groups and ext not being used and change if in range wanting to use


6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"

 

[atdjr123]

You could also use 2 digits for your access codes which would require changing present codes.
Pool A 91
Pool B 92
Pool C 93
However, 3, 4 or 5 should be available...

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[exsmogger]

Also check the park code (usually 1) to make sure 7 isn't assigned to it.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

http://www.linkedin.com/in/briancox1952

 

[atdjr123]

Isn't 7 reserved for hunt groups and can not be changed?????

http://www.voiceconnectplus.com

Voice Connect Plus, Inc.
have a great day and a better tomorrow

 

[hawks]

You can change Hunt Group DN's as long as they do not conflict with any other DN.

 

[burnyourmoney]

Found the problem. There were 7 ext in the 700 range. I renamed them and all is well. Thank you everyone!