Can't access website by name outside of network 2

[packdragon]

I am only familiar with the basics of DNS (setting up records, primary/secondary, etc.), so maybe the answer to this is easy...

We have one website that we can access by name (the name specified in DNS) when browsing from our internal network. However outside our network pinging the same address yields no IP address. The website is accessible by IP but not by name.

Other websites set up similarly are working fine. I have compared the records between the working and non-working sites and nothing looks amiss. I have tried rebooting the DNS server and flushing/registering DNS on the remote box. I am not sure how long this site has been this way, the client has only recently complained about it. Can anyone offer any suggestions on what I should check or try?

- We are running W2K domain in mixed mode.
- DNS server is W2K and is also a domain controller.
- Internal network consists of 2 subnets, both of which are able to access website by name.
- DNS entry in question is AD-integrated

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[Ntr0P]

Is the remote machine trying to connect to this server via the Internet or via VPN tunnel? If via the Internet, the domain name in question would be hosted on a publicly available server, correct?

 

[packdragon]

Sorry for the hazy details. This is Internet access to the website. My company hosts the website and we have DNS entries set up for it. I can bring up the site on the browser of my work computer, but computers outside my company network cannot bring up the site in their browser by name, only by IP address.

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[Ntr0P]

Since it can be gotten to via the Internet by IP, there isn't a connectivity issue. Sounds like DNS to me.

The DNS server is publicly available?

If the DNS server is publicly available, what ip address does the name resolve to (public or private)?

 

[packdragon]

Sorry to be a dunce, but how do I verify whether or not our DNS server is publicly available? I do know that we set up ns.zooom.net to point to the DNS server's IP address. I should probably check to see that the domain registrar is using our DNS server for the domain in question, right? FYI it's

http://www.dez.com.

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com

 

[Ntr0P]

Everything looks good on the DNS side, however your domain name expired 6/19/03.

 

[wbg34]

[ERROR: The parent servers say that the domain dez.com does not exist.]
This is what is returned when

http://www.dez.com

is run through the dns report at

http://www.dnsreport.com.

 

[packdragon]

Ah HA! Well that would be why it stopped working! That's odd though, the guy told me he checked and the name was still registered. He probably checked the wrong thing. Told you it was something simple. Thanks a bunch for all the help, stars for you both!

- Zoe, that's ZOH-EEE, get it right please
- Just a little ol' MCP at Solien Technology
-

http://www.solien.com