cannot open embedded object 2

[LivingLanguage]

Hello:

I have an MS Word document containing an embedded Excel spreadsheet that cannot be opened. When trying to "Edit" or "Open" the embedded worksheet, by right-clicking and selecting from the pulldown menu, I get a popup error: "Word cannot open the document: user does not have access privileges."

When I select this object, the Edit->Links menu selection is grayed out, so I am certain the object is embedded rather than linked to another file.

This file was created on a Windows workgroup network, so it is very likely that the object was embedded while the file was being edited on another machine than the file server. Only the server gets the above error message when trying to reference the embedded data. In fact, we are having the same problem with all documents containing embedded excel spreadsheets on our shared filesystem.

I've been over every relevant article I could find for the above error message on Microsoft's Knowledge Base and all of them seem related to underlying file permissions, rather than embedded objects.

Can someone please explain to me how I can release this embedded data so that all machines on the network can see it? Any starting point, or reference to another article, would be very welcome (I can summarise for the group when we have a final solution).

With sincere thanks,

Living Language Institute

 

[kjv1611]

The only thought off the top of my head: you're 100% sure that the user who created it didn't password-protect it?

--

"If to err is human, then I must be some kind of human!" -Me

 

[LivingLanguage]

Thanks for the response; we have ruled out password and permission issues. In the past few minutes I've come up with a much simpler demonstration of the problem that doesn't involve the network (meaning also that the problem is isolated to this machine):

1) we create a blank document (in Word 2003)
2) click toolbar button for Insert Microsoft Excel Worksheet
3) click/focus outside the new worksheet object, then double-click back in
4) it cannot open the object! (error: "Word cannot open the document: user does not have access privileges")

We just tried doing a Detect and Repair of MS Office 2003, with the option to "Restore registry settings" even. It didn't affect this issue at all.

Obviously it is a problem with MS Office on this machine that reinstalling the software won't fix. If anyone can give us a pointer in the right direction we will do our best to make sure the complete fix is well-documented.

Thanks again,

Living Language Institute

 

[xristosathens]

Does anybody knows the solution for the above problem?

I have the same problem at my MS Office 2003
and I don't know what to do about it.

Thank you in advanced.

xristos

 

[onedtent]

if u r using Norton antivirus, disable the office plug-in

- onedtent Onedtent OnedTent

Trying not to answer posts that have been replied to

 

[xristosathens]

onedtent Thank you for your answer.

I am using Mcafee,
but I have disabled all antivirus software from
windows services until i find the problem.

I understand that the post is replied,
but unfortunately the problem is not solved.

xristos.

 

[xristosathens]

I created a new Thread for the problem.